I bought a new french door stainless steel refrigerator. I have had it for 6 weeks and it is all rusted and Kitchenaid will not replace it, will not fix it, will not do anything.

The material is totally defective. I spoke with customer service and they will not repair it, it is considered cosmetic and is not covered by any warranty. The entire exterior of the refrigerator, therefore, is not covered by warranty. Do not buy anything that Kitchenaid says is stainless steel: it is not.

I will never buy Kitchenaid again. I would suggest you look into every other available appliance before you buy one from them.

Product or Service Mentioned: Kitchenaid Refrigerator.

Monetary Loss: $2200.

  • rusted stainless steel
Company wrote 0 public responses to the review from Aug 02, 2013.
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