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I purchased a full KitchenAid kitchen and spent close to

$5,000 for one of their top of the line refrigerators, dishwasher and stove. The refrigerator started getting rust spots on the stainless front less than 1 year later after purchase and when I called, they sent me a 'brightener' as they called it which did nothing and the issue is getting progressively worse.

When I called a second time I was told that they would not back the product and if I had it repaired then I was responsible for all costs. I have never had a stainless appliance rust. Obviously they use inferior materials but charge a superior price.

KitchenAid is all hype. I will NEVER buy another KitchenAid appliance or any KitchenAid brand item!

Review about: Kitchenaid Refrigerator.

Reason of review: Bad quality.

Monetary Loss: $2300.

Preferred solution: I want the refrigerator front replaced..

I liked: Past performence.

I didn't like: Quality of products and customer service.

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I have the same problem! 2 years old and recently bought matching dishwasher and microwave, which are not rusting (yet).


We too have found a rust spot on the water dispenser side door of our 5 door Kitchenaid refrigerator. Very tiny spot but definitely rust.

bought in Sept 2016.

We have enjoyed this refrigerator otherwise but only being two years old, come on, I expected this to last many, many years and hoped to use this brand in our home we plan to build next year when we retire. Now we are having second thoughts....


Hello user44621298, we would like to inquire further about your review with you. Please email us at, with your name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. Please also copy and paste your review from pissedconsumer into the email as well.

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