KitchenAid - Horrible product. Terrible customer service.
Don't be fooled by the premium price. Fridges, ovens and dishwashers are poor quality with terrible reliability. Kitchenaid is the worst and has awful customer service.
Purchased KitchenAid black stainless steel gas stove, dishwasher, double oven, refrigerator, and free standing hood, look great but all have had issues. Over 10k and less than two years of function does not a satisfied customer make. LOTS OF CLASS ACTION LAWSUITS Gas...Read more
I didn't like
- Subpar quality
- Flames shooting from stove
My KitchenAid dishwasher was two years old. I called KitchenAid who set up a repairman to come and fix it. The repairman found the part to be defective. He had to replace the pump and motor assembly. It cost me $406.00. I immediately called KitchenAid because I felt...Read more
Same here Kitchen Aide 2016 - 2 French Door Refrigerators (placed side by side) opening as French doors but it is 2 separate refridgerators. and one Dishwasher ALL 3 rusting on sides and keep them spotless inside and outside, as I chef and one refrigerator is just for...Read more
Has anyone had a fatal gas from their stove mine was HCN and carbon monoxide and I haven’t had a stove or cooktop for almost 2 months and I’m afraid to have it repaired because I don’t think they’ll know what the problem was Has anyone had a fatal gas from their stove...Read more
dishwasher KDTE204GPSO Purchased at Best Buy in Nov 2017. Doesn't dry dishes at all even with 2 heat cycles, takes 3 hours or more for any cycle except express wash. This is NOT saving energy. The first time I called KitchenAid they seemed very helpful. I was told that...Read more
I didn't like
- Non functioning applance
- Refusal to correct the problem and admit it is a lemon
- Terrible customer service
We purchased a refrigerator, dishwasher, stove/oven and microwave June 2017. The refrigerator made a strange constant noise 30 min after installation. We called Kitchenaid immediately and still had to fight for a replacement. Our dishwasher top drawer doesn’t stay...Read more
I have a kitchenaid stainless steel inside and out. It is about 4-5 years old. I started smelling a very strong burning plastic smell and luckily threw a breaker. I had a repair service out today and he said there had been a small fire in the control panel! The wiring...Read more
We purchased the 30"dble oven model KODE500ESS for $2700, we have only used it 12-15 times and the blue porcelain in the surround is cracking and pieces of the porcelain are busting loose, this is not acceptable, and the oven should be replaced, I've read many similar...Read more
I didn't like
- Dont like anything yet
I purchased a Kitchen Aid 5 burner stove. It was only after I purchased the stove that I realized there is no way you can even fit 5 pans/pots on this unless they are all extremely small. I actually have a difficult time fitting four pans on this as they are all...Read more
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