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I purchased a KitchenAid stainless steel side by side refrigerator with my new home in June 2017. Also purchased a dishwasher double oven and a microwave. Both the refrigerator and dishwasher developed several rust spots in less than a year. Kitchenaid/whirl pool have...
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1.2
#1395409
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we bought the Kitchenaid 3 door refrig in Dec. 2017 from Lowes ibn Burlington, NC - delivered in Jan. 2018. On Sept. 17 the ice maker stopped working. The repair tech has replaced 3 parts - the ice maker, the valve for water, and the control board. it is now 11/26....
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1.5
I didn't like
  • Defective product
#1389118
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KitchenAid - Never Buy A Kitchen Aid

We purchased a $4000 kitchen aid refrigerator 18 months ago. It broke while we were away for the weekend. The repair company came out and we were told it needed 3 parts. 3 weeks later we are still waiting for one of the parts. No one will help us. I just get the run around when and if i can get an actual person on the line. Whirlpool is not the company it once was. I wish i could take it back.
1.7
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1387455
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GOT TO READ THIS. Built new house and Bought new KitchenAid refrigerator side by side. Paid $3,500, thought it was top of the line. Refrigerator stops working during the night and melts the ice out onto my hardwood floors. Causing $8,000 damage. After talking to the...
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1.0
#1383730
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I've bought a Kitchenaid 5Qt Artisan Mixer on May 26 2018. Model number is KSM150PSMY. Now, about 5 months after the purchase, the mixer stops working. When I turn it on, it makes a noise what seems to be the motor running inside, but outside the mixer there is no...
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1.6
I didn't like
  • Customer service
#1383354
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Kitchenaid Dishwasher

Bought a KitchenAid Dishwasher KDTM354DSS3 in 2015 and a year later 2016 it needed a sump pump motor. 2017 it needed a main board, OWI sensor. 2018 it needs another main board and a UT board. Don’t waste your money on this product!
3.0
Details
Ease of Use
Style and Design
Value for money
Warranty
#1377487
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KitchenAid - Inside Glass of Kitchen's Aid oven shattered
KitchenAid - Inside Glass of Kitchen's Aid oven shattered
KitchenAid - Inside Glass of Kitchen's Aid oven shattered
KitchenAid - Inside Glass of Kitchen's Aid oven shattered
KitchenAid - Inside Glass of Kitchen's Aid oven shattered
This weekend the inside glass of our kitchen's aid oven shattered. Model KEBC147KSS06. I called Kitchen Aid today to report the incidence. Customer Service was apologetic. However, they said the model is over 10 years so it's classified as 'nothing Kitchen Aid can do...
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2.3
I liked
  • Design and look
I didn't like
  • That it broke
  • Quality
#1376615
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Bought a Kitchenmaid dishwasher approx. 2 yrs ago. At almost exactly the one-year-mark, it was barely cleaning dishes. I stupidly waited to call Kitchenaid until the 1 yr, 13 day mark. I was pleasantly surprised that their customer service offered to cover the repair...
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Anonymous
Anonymous

Company was supposed to call me this morning. Never heard from them.

Anonymous
Anonymous

Forgot to add: Dishwasher handle also broke off about a year ago and has been Gerry-rigged on.

#1372494
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We purchased an expensive Kitchenaid dishwasher 14 months ago. The door is rusting on the front and sides of door. The company refuses to do anything about it, stating it is cosmetic. Having nice looking appliances is part of why you buy new. This is very frustrating...
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WP2008
WP2008

Dear anonymous: Thank you for your review. We are sorry to hear of your Dishwasher concerns. We would like to inquire further about your review with you. Please email us at na...

#1367217
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Purchased new Kitchenaid refrigerator 8-2-2014. It has been about four years and staring to breakdown a lot. Right now LED Lights in Freezer Section a problem. Lots of authorized repair people but one knows less then next. Answer appears to dump and replace. Ouch....
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WP2008
WP2008

Douglas, we apologize about the frustrations you have experienced with your KitchenAid Refrigerator. We would like to inquire further about your review with you. Please respon...

#1364727
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