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1.6
Details
KitchenAid Built-In Double Wall Oven
KitchenAid Built-In Double Wall Oven
KitchenAid Built-In Double Wall Oven
KitchenAid Built-In Double Wall Oven
KitchenAid Built-In Double Wall Oven
KitchenAid Built-In Double Wall Oven
KitchenAid Built-In Double Wall Oven
KitchenAid Built-In Double Wall Oven
We purchased an entire Kitchen with Matching KitchenAid "Top of the Line" products. The Double Built-in Wall Oven is Model KEBS277SSS02. We seldom use the self-clean function however this is the second time when we did, that the Cycle stops and the Oven no longer...
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1 comment
WP2008
#1415929

Hi CountyCop911, we would like to inquire further about your review with you. Please email us at NAR_Customer_Solutions@KitchenAid.com, with your name, phone number, street address, zip code, Reviewer ID#1164800, model & serial number, and date of purchase on the Wall Oven. Please also copy and paste your review into the email as well.

Review
#1164800 Review #1164800 is a subjective opinion of poster.
Cons
  • Poor and dangerous design and nothing is being done
Reason of review
Bad quality

KitchenAid - Unusable Salad Slicing Insert piece

1.0
Details
I bought my second Kitchenaid mixer 3 months ago.. When I started to use the vegetable slicing attachment insert it is severely bent and warped and cannot be used.. I went to Belks where I bought this Kitchenaid mixer with attachments only to be told I had to bring ALL of it back..! That is ludacris! This was an attachment I did purchase the same day but was a seperate box and an additional cost.. I've tried to find online about getting this replaced only to NOT FIND A THING TO HELP SOLVE THIS PROBLEM.. HOW do i get this manufacturer's defect replaced ?? So How Do I Get This Part Replaced?? Thx. Denise Polson onefallenspirit@yahoo.com
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Review
#1672073 Review #1672073 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$33
Preferred solution
Let the company propose a solution

KitchenAid - Moisture getting in control panel

KitchenAid - Moisture getting in control panel
When my wife cooks something which contains a lot of water it gets in the upper oven vent and doesn't evaporate out. It tends to run onto top of oven and then turns into steam and gets into screen a causes the oven screen to read err code F2E1 (keyboard key stuck) and then oven stops working. Once oven cools down, after setting temperature again it will work alright until the same thing happens again. Repairman contacted manufacture and they tell him to seal it, if there is a problem they should be a recall to fix the problem and not do a temporary repair that might not work at all. Photo is with top cover taken off of vent.
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Review
#1668039 Review #1668039 is a subjective opinion of poster.
Cons
  • Poor design on double oven venting
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

Update by user Sep 23

I like my Kitchenaid MIXER

Original review posted by user Sep 23

I spent close to $1000.00 on Kitchenaid Dishwasher because it was QUIET and because I have BEEN happy with this brand in the past. After ONLY 3 years, required 2 repairs and still not working right. It half washes if it wants to, it doesn't...
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Review
#1661520 Review #1661520 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$1000
Preferred solution
Full refund
Tags
  • Customer Dissatisfaction

KitchenAid - Kitchen Aide is Junk

ice maker stopped making ice, seals bad all happened just after warrenty. now the freezer is going bad. Less than 5 years old and now i have to buy a new refridge. don't ever buy one not worth the money Angry
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Review
#1661472 Review #1661472 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$2500
Preferred solution
Let the company propose a solution

KitchenAid - Is it really all junk? garbage? extremely cheaply made. infireor parts?

2.1
Details
I am stuck with a kitchen aid fridge, above range microwave oven, and dishwasher. was told not to buy the stove. so i bought a Frigidaire so far so good. all my KA stuff has had several service calls some fixed a few times some they said were cosmetic and not covered by the warranty. nothing stayed fixed. the deli draw split in half the long way? the ice maker leaks ice from above the door seals are all splitting. and the draws fall off there tracks evry time you use them. great brand huh?
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Review
#1657892 Review #1657892 is a subjective opinion of poster.
Pros
  • Current product is crap
  • Comp can be held accountable
Cons
  • Product
  • Quality of products and customer service
  • Defective product
Reason of review
Bad quality
Loss
$4000
Preferred solution
Let the company propose a solution
Tags
  • Rip-Off
  • no customer service
  • defective interior

KitchenAid in Hampstead, New Hampshire - Aqua Llift method of cleaning is a joke.

Is Kitchen Aide still selling these ovens with the Aqua Lift Method of cleaning?? They should be ashamed of themselves. This method DOES NOT WORK. Should have stuck with my old oven which used the high heat formula. At least that method worked. You would think when you spend a lot of money on a product that has a good reputation, it would perform well. Not in this case. How is Kitchen addressing this problem to all the suckers that have already bought their ovens and are completely dissatisfied.
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Review
#1656357 Review #1656357 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution

KitchenAid - Complaint

1.0
Details
Something burned in my dishwasher and it is not drying. I spoke with a resolution team who is not willing to do anything. This is the first time a company who is not willing to work with a consumer. This is horrible as such a big company like Kitchenaid is not willing to help a consumer to resolve an issue.
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Review
#1652177 Review #1652177 is a subjective opinion of poster.
Pros
  • Look of product
  • Reputation
Cons
  • Chinese made parts
  • Junk they make
  • Being told i should have read the fine print and being dismissed
Reason of review
Warranty issue
Loss
$400
Preferred solution
pay for the burn repair and drying
Tags
  • no customer service

DO NOT BUY KITCHENAID PRODUCTS worst product ever!!!

1.0
Details
I have a 6 months old built in refrigerator that stop working. KitchenAid refuses to exchange and the fix is still in process for 2 weeks now. The smell that comes from that is horrible and for sure is no good for my health. DO NOT BUY KITCHENAID PRODUCTS.
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Review
#1651177 Review #1651177 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
get a new refrigerator
Tags
  • Customer Dissatisfaction
  • Kitchenaid Customer Service
  • Markbitzer whirpool com

KitchenAid Cooktop recall and there joke of an offer

We had a new home built with a upgraded kitchen a few months ago. Our cooktop is part of the recall. When KitchenAid contacts you they offer to remove the cooktop. Upon doing so you receive a check for the purchase of a new cooktop. Your told you are free to buy any brand you wish. There in lies the joke. Cooktops are very size sensitive to the cut out. Surprise the only cooktop that will fit the opening is a outdated *** model that they have to offer. Yes you can replace your smooth top with a out dated *** model our nothing. Bottom line you get screwed and the money they gave you they get back. What a joke.
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Review
#1651174 Review #1651174 is a subjective opinion of poster.
Pros
  • Appearance and reputation
Cons
  • Sorry sorry sorry sorry product
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1800
Preferred solution
Let the company propose a solution
Tags
  • Customer Dissatisfaction

Contact KitchenAid Customer Service

Mailing Address:
KitchenAid
553 Benson Road
Benton Harbor, Michigan 49022
United States
Phone:
(800) 422-1230
All KitchenAid Contacts

KitchenAid fridge is junk!

After 1 year the seals on the freezer and upper doors started shredding! big money to replace them.We had an extended warranty from Sears,but we know what happened to Sears!
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Review
#1647380 Review #1647380 is a subjective opinion of poster.