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KitchenAid - Horrible product. Terrible customer service.

Don't be fooled by the premium price. Fridges, ovens and dishwashers are poor quality with terrible reliability. Kitchenaid is the worst and has awful customer service.
#1363577
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Purchased KitchenAid black stainless steel gas stove, dishwasher, double oven, refrigerator, and free standing hood, look great but all have had issues. Over 10k and less than two years of function does not a satisfied customer make. LOTS OF CLASS ACTION LAWSUITS Gas...
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2.1
I liked
  • Aesthetic
I didn't like
  • Subpar quality
  • Flames shooting from stove
  • Function
#1360089
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My KitchenAid dishwasher was two years old. I called KitchenAid who set up a repairman to come and fix it. The repairman found the part to be defective. He had to replace the pump and motor assembly. It cost me $406.00. I immediately called KitchenAid because I felt...
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WP2008
WP2008

SuperGiantSchnauzer964, we apologize about the frustrations you have experienced with your KitchenAid Dishwasher. We would like to inquire further about your review with you. ...

#1359293
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Same here Kitchen Aide 2016 - 2 French Door Refrigerators (placed side by side) opening as French doors but it is 2 separate refridgerators. and one Dishwasher ALL 3 rusting on sides and keep them spotless inside and outside, as I chef and one refrigerator is just for...
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WP2008
WP2008

GiganticBison, We apologize for the experience that you have had and we are sorry that we were not able to assist you to your satisfaction. We will be sure to document your co...

#1357187
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Has anyone had a fatal gas from their stove mine was HCN and carbon monoxide and I haven’t had a stove or cooktop for almost 2 months and I’m afraid to have it repaired because I don’t think they’ll know what the problem was Has anyone had a fatal gas from their stove...
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WP2008
WP2008

We apologize about the frustration you have experienced with your KitchenAid Range. We would like to inquire further about your review with you. Please respond back to this em...

#1357118
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dishwasher KDTE204GPSO Purchased at Best Buy in Nov 2017. Doesn't dry dishes at all even with 2 heat cycles, takes 3 hours or more for any cycle except express wash. This is NOT saving energy. The first time I called KitchenAid they seemed very helpful. I was told that...
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WP2008
WP2008

Hello. We apologize about the frustration you have experienced with your KitchenAid Dishwasher. We would like to inquire further about your review with you. Please respond bac...

Meowmee
Meowmee

This review is by mewomee not fruitful stork, I’m nit sure how I was given that name, wtf

1.2
I didn't like
  • Non functioning applance
  • Refusal to correct the problem and admit it is a lemon
  • Terrible customer service
#1356821
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We purchased a refrigerator, dishwasher, stove/oven and microwave June 2017. The refrigerator made a strange constant noise 30 min after installation. We called Kitchenaid immediately and still had to fight for a replacement. Our dishwasher top drawer doesn’t stay...
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WP2008
WP2008

Dear GenerousSalamander: Thank you for your review. We are sorry to hear of your Appliance concerns. We would like to inquire further about your review with you. Please email ...

1.0
#1354507
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Kitchenaid dishwasher fire
Kitchenaid dishwasher fire
Kitchenaid dishwasher fire
I have a kitchenaid stainless steel inside and out. It is about 4-5 years old. I started smelling a very strong burning plastic smell and luckily threw a breaker. I had a repair service out today and he said there had been a small fire in the control panel! The wiring...
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WP2008
WP2008

Dear SuddenSpiderMonkey: Thank you for your review. We are sorry to hear of your Dishwasher concerns. We would like to inquire further about your review with you. Please email...

1.0
#1349739
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We purchased the 30"dble oven model KODE500ESS for $2700, we have only used it 12-15 times and the blue porcelain in the surround is cracking and pieces of the porcelain are busting loose, this is not acceptable, and the oven should be replaced, I've read many similar...
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WP2008
WP2008

Dear DigitalBison: Thank you for your review. We are sorry to hear of your Double Oven concerns. We would like to inquire further about your review with you. Please email us a...

1.0
I didn't like
  • Dont like anything yet
#1348441
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Contact KitchenAid

Mailing Address:
KitchenAid
553 Benson Road
Benton Harbor, Michigan 49022
United States
Phone:
(800) 422-1230
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KitchenAid Products and Services

All KitchenAid Products
I purchased a Kitchen Aid 5 burner stove. It was only after I purchased the stove that I realized there is no way you can even fit 5 pans/pots on this unless they are all extremely small. I actually have a difficult time fitting four pans on this as they are all...
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WP2008
WP2008

Dear UnsightlyParrot.: Thank you for your review. We are sorry to hear of your Range concerns. We would like to inquire further about your review with you. If you are still ne...

1.3
#1343401
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