Kitchenaid - Pretty Refrigerator - stopped cooling in 6 weeks- spoiled food.
This expensive French door refrigerator was installed April 20, 2017 and failed 6 weeks later, spoiling all the frozen food.Neither the freezer nor the refrigerator would cool.
Took a week to get a repair scheduled and they did not come with parts. KitchenAid now says the parts are not in stock. Initially they said they would replace the refrigerator, but three days later they said they would not and would continue to search for parts. They cannot give me an estimate for repair time.
I have had to purchase a mini fridge and I am seriously considering a lawsuit.
I don't care what it costs.I have had it with this unresponsive company.
Review about: Kitchenaid Refrigerator Krfc704Fss.
I liked: Design look of product.
I didn't like: Quality of products and customer service, Bad customer service, Defective products, Unreliable poorly made product, Lack of interest to solve problem, Poor customer service, This refrigerator failed after 6 weeks.
Review #1062925 is a subjective opinion of a user.