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Tiring of crummy dishwashers, we took the leap to a Kitchen Aid. I had one back in the 70's and it was fabulous.

Not so anymore. Oh, it cleans well - sometimes ... Our Kitchen Aid dishwasher has failed, again. This will be at least the sixth incident requiring service.

Most of the failures occur in the control system which is a cheap electronic touchpad that isn't worth the plastic its made of.

Other breakdowns not constituting catastrophic failure include cheap plastic interior components like wheels that fall off and other crummy things (leaks, I don't like this one and am sorry that their manufacturing standards have plainly slipped. This is not what I expected.

Product or Service Mentioned: Kitchenaid Dishwasher.

Reason of review: Bad quality.

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We manufacture several different models with various features and accessories to provide appliances worldwide.

We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers.

Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We sincerely regret the frustration and inconvenience you experienced.

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