No customer service from Kitchenaid
We bought a $7000 built in Kitchenaid refrigerator less than 3 years ago and need parts replaced for the second time.This time the broken part is the main control board.
This part is no longer made! A repair company will have to remove the board and send it away to be fixed leaving us without a refrigerator for approx. 2 weeks. The reps at customer service were neither sympathetic nor helpful.
I am appalled by the poor quality of their product and their unwillingness to do right by their customer.
I will never buy kitchenaid again!I dread having to deal with them when my refrigerator breaks again!
Review about: Kitchenaid Refrigerator.
Monetary Loss: $7000.