New Stainless Steel KitchenAid Dishwasher rusting.
My 9 month old Stainless Steel KitchenAid dishwasher is rusting over where its steam vent is. As it's still under warranty, I contacted their super slow and rude Customer Service.
They say it's not covered calling it 'cosmetic'. Upon escalating it, the only option they are providing is their service tech to come out for another $162 fee and take a look at it.
My all attempts (call to CS, supervisor, facebook, email) asking them to waive off service fee for my new appliance, which still under warranty is falling on deaf ears. Shows that KitchenAid does not guarantee/stand by the quality of their products and also does not care about its customers.
User's recommendation: KitchenAid Rusts. Their customer service sucks. Don't buy.
Preferred solution: Issue resolution.
KitchenAid Pros: Quieter dishwasher.
KitchenAid Cons: Horrible product and even worse customer service.
Location: 777 Dowd Avenue, Elizabeth, New Jersey 07201, United States
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