I purchased a KithchenAid double oven online from a Sears Outlet in Oceonside, CA in September 2013 (I am writing this in December). I have had technicians out to my house 6 times now (I have wasted 24 hours of my time).
They have replaced the same part two times and the same thing happens every time. The lower oven has only worked correctly once other wise the food comes out burnt in a fraction of the time the recipe calls for. The upper oven does Not bake the food, the food tends to comes out raw. When I contact KitcenAid they do Not care that their product does NOT work and refuse to replace it.
When contacting Sears they keep giving me the run around.
The only thing this oven is good for is being a towel holder. I don't think a working oven is to much to ask for.
Product or Service Mentioned: Kitchenaid Oven.
Monetary Loss: $1900.