My 5 year old Kitchenaid Refrigerator Died and They Simply Don't Care, Model KSSC42QTS02
I purchased a Kitchenaid refrigerator a little over 5 years ago. It died. Kitchenaid says they stopped making parts for it. I must wait on their mercy for a decision as to whether or not they are going to replace it and have me pay them for depreciation on the old one. I past almost $7,700.00 for the unit. I have three small children, all under the ages of 12. I simply can't function without a refrigerator. Kitchenaid has washed their hands with this. They know that people will simply go buy a new refrigerator rather than tough it out for a few months.
I am furious and will never buy another whirlpool product.
Reason of review: Poor customer service.
Monetary Loss: $7700.
Preferred solution: Let the company propose a solution.
I didn't like: How they have treated me.