Product: Kitchenaid Refrigerator Clear all filters (74 of 74 reviews match)
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we thought was kitchenaid! So eventhough we couldn't afford it, we spent $5,000 on our appliances. We bought the side by side refrigerator with the ice maker, the microwave with convection, a dishwasher and oven/stove. The refrigerator has been fixed 6-7 times in the 4...
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WP2008
WP2008

We are very sorry for the concerns that you've had with your appliances. We can certainly understand how frustrating this has been for you. Why don't you email your name, addr...

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Kitchenaid Refrigerator
#1179186
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Kitchenaid - Horrible

Bought new French door fridge, from delivery no ice making and cold water. Service came numerous time but never got the right part number to fix. Both blame the others.
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Kitchenaid Refrigerator
#1093628
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Kitchenaid - Only thing worse than Whitlpool products is their servuce

4 year old $4000 refrigerator has been broken for over 2 months still no resolution from numerous calls and visits just want to argue about warranty and sell me an extended warranty. No tefrigerator or resolution after 2 months pathetic customer service ready to haul it to the dump and boycott their products for the rest of my life
1.0
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Diversity of Products or Services
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Kitchenaid Refrigerator
#1091780
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This happened approximately 2 years ago.I had bought a new kitchen aid refrigerator with ice through the door that I paid about 1600 dollars for from Brandsmart usa. The electronics went bad and they wanted to charge me 800 dollars to fix and there was no guarantee...
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Product
Kitchenaid Refrigerator
I liked
  • Having a product that i grew up with and fely confident with
  • Look of the appliance
  • Past performence
I didn't like
  • Longivity
  • Breaking down in four years and costing me for a temporary one
#1084504
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Frig is too warm and will not cool down as it should.Parts to make it right are in stock or take a week to receive. Frig is only 9 months old and for the cost we paid the product in worth it. I have a 25 year old cheep GE freezer and never had one issue with it. I...
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WP2008
WP2008

Hello anonymous, we apologize about the frustration you have experienced with your KitchenAid Refrigerator. If you still need assistance, please provide your name, the name o...

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Kitchenaid Refrigerator
#984322
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We have contacted the store we bought them from and kitchenaid and no one wants to stand behind the crappy products. One final point, if you move your facility to Mexico and are able to make your product for considerably less, then the savings should be passed on to...
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WP2008
WP2008

Hello anonymous, we apologize about the frustration you have experienced with your Refrigerator and Dishwasher. If you still need assistance, please provide your name, the nam...

1.0
Product
Kitchenaid Refrigerator
I didn't like
  • Quality and expense of product
#951997
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We have a SS french door refrigerator with bottom freezer drawer. We were getting frost and/or ice in the bottom drawer. The top edge of the drawer would get ice on it that I had to remove. Then it would stick and after getting it open there would be ice coming out...
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1.8
Duvall, Washington
Product
Kitchenaid Refrigerator
I liked
  • Ice and water in door
#925599
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Kitchenaid Refrigerator Review

I have had 2 counter-depth French door fridges delivered, and quit cooling within a week!! KA quality stinks!! Their customer service refused to do anything until a service person tried to fix it. Lowe's replaced the first one, but want me to exchange it for a different brand now.
1.4
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
Product
Kitchenaid Refrigerator
#885764
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Sorry to be "that guy" but I can top that! Tech said that after receiving soooo many issues with that model frig KitchenAid redesigned the cooling system. Any models with the earlier system have parts & labor covered. Tech said he had 3 today (5/4/16)! The serial...
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1.0
Product
Kitchenaid Refrigerator
#841564
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My KitchenAid refrigerator is about 15 years old, but now needs a replacement air baffle. Just a small, relatively minor, part to repair a very expensive refrigerator. I'm dumbfounded to find that this essential part is discontinued and is not available anywhere. I...
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Product
Kitchenaid Refrigerator
#796789
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