Product: Kitchenaid Refrigerator Clear all filters (94 of 94 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:

Whirlpool - Afraid of my refrigerator

2.3
Details
I bought my original Kitchenaid Refrigerator in Jan. 2017 After 4 service calls and lots of phone calls, loss of food, and inconvenience of not having a refrigerator, it was replaced in July 2017. The second refrigerator had problems with automatic defrost and had to be repaired in Dec. 2017 and again had to wait several days for the part. Now August 2019, the same problem happened and has been deemed unrepairable. This time I will have been without a refrigerator for 3 week. This is totally inappropriate for a company with your reputation. I would like a management individual to contact me.
View full review
Review
#1653082 Review #1653082 is a subjective opinion of poster.
Product
Kitchenaid Refrigerator
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

KitchenAid - Appliances refrigerator doesn't work 3 years old

1.0
Details
We bought a full suite of appliances, refrigerator, stove, microwave, and dishwasher and so far we havd lost 600 in groceries and the microwave has been replaced once and the refrigerator has been fixed 3 times and is not cooling. For what we paid 3 years of use is unacceptable for the incredibly poor quality of our appliances. We hsve spent close to 600 in service calls. Kitchenaide is an embarassment. The appliances are poor quality. Do not buy.
View full review
Review
#1641498 Review #1641498 is a subjective opinion of poster.
Product
Kitchenaid Refrigerator
Reason of review
Damaged or defective
Loss
$1500
Preferred solution
Let the company propose a solution
Tags
  • Kitchenaid Sucks

Very expensive over $3000.00 KitchenAid refrigerator

1.3
Details
Very expensive over $3000.00 KitchenAid refrigerator
My KitchenAid French door bottom freezer refrigerator was purchased just a little over 3 years ago, nothing but problems ice maker never worked properly and now the freezer has died. This is such a disappointment as a consumer, that I now have to put out more money in just 3 years. Warning do your homework on KitchenAid before you purchase.
View full review
1 comment
Anonymous
#1747882

I have a $3600 5 door KitchenAid refrigerator that has had the same issues. It was repaired numerous times before the components stopped working one after the other. Now, less than 3 years after buying it (along with the over the range microwave, the range, and the dishwasher) the only thing Whirlpool/KitchenAid will do is allow me to give them an additional $1350 for a refurbished model of the same flawed design.

Review
#1550733 Review #1550733 is a subjective opinion of poster.
Product
Kitchenaid Refrigerator
Cons
  • Broke soon after purchase
Reason of review
Bad quality
Loss
$3000
Preferred solution
Let the company propose a solution
Tags
  • Kitchen Aid Refrigerator Broken

KitchenAid - Defective Refrigerator

1.3
Details
We bought a Kitchen Aid French Door Refrigerator 5 years ago for $2500. During this time period we have incurred an additional $900 in repairs. Recently the defective refrigerator broke again! We filed a complaint with the BBB and Kitchen Aid/ Whirlpool has offered to replace the defective writhing a replacement at an additional cost to us of $1600!
View full review
Review
#1531015 Review #1531015 is a subjective opinion of poster.
Product
Kitchenaid Refrigerator
Cons
  • Poor customer service after having an issue
Reason of review
Damaged or defective
Loss
$3500
Preferred solution
Replacement at No cost
Tags
  • Kitchenaid Refrigerator Freezer
1.5
Details
KitchenAid - Severed wires
Wiring harness is severed by the opening and closing of the freezer door. The tecnician and I took pictures while laying in the floor while slowly opening and closing the freezer door. The binding puts stress on the harness which causes the severing. There is a shock...
View full review
1 comment
WP2008
#1662353

We apologize about the frustrations you have experienced with your KitchenAid Refrigerator. We would like to inquire further about your review with you.

Please respond back to this email NAR_Customer_Solutions@KitchenAid.com with the name of the site you were contacted on (pissedconsumer), name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. Please also include a copy of your review.

Review
#1482503 Review #1482503 is a subjective opinion of poster.
Product
Kitchenaid Refrigerator
Reason of review
Bad quality
We bought the entire Kitchenaid package for the home we were in, then bought another entire Kitchenaid package for our new home. We’re building a home at Lake Oconee and have ordered another Kitchenaid package. Our Kitchenaid refrigerator stopped working last July 4th...
View full review
2 comments
Anonymous
#1663356

My KitchenAid Refrigerator is just over 2 1/2 years old and the Icemaker is not working and now I have a Freon leak so I cannot occupy the house until a repairman arrives. Every other Refrigerator that I have had in the past has never required a service call.

The problems that I have experienced should not happen in 2 1/2 years to an expensive refrigerator. Very Disappointed

View more comments
Review
#1440009 Review #1440009 is a subjective opinion of poster.
Product
Kitchenaid Refrigerator
Reason of review
Bad quality
1.0
Details
I bought a kitchen aid refrigerator ( $3,600) model KRMF706E5500, it worked fine for about 16th months and then it stop cooling , the panel signal pf PF and alarm started to beep every 10 min, we called a very good service company to repair it , they came and replaced...
View full review
2 comments
jstansel
#1614455

YEP!!! These appliances (if you can call them that) may look nice but they have no functionality. You can put Lipstick on a pig but it is still a pig!

View more comments
Review
#1422796 Review #1422796 is a subjective opinion of poster.
Product
Kitchenaid Refrigerator
Cons
  • Never buying again chinese quality
Reason of review
Bad quality
Loss
$3600
Preferred solution
repair
I purchased a fridge from them on October 31,delivery date was to be December 6th between 10 and 2.After waiting all day,they finally showed up around 3:15.Needless to say,I was a little upset with the delivery time.The delivery men did not like my attitude,as I was a...
View full review
Review
#1417171 Review #1417171 is a subjective opinion of poster.
Product
Kitchenaid Refrigerator
Reason of review
Problem with delivery
1.3
Details
I purchased a KitchenAid stainless steel side by side refrigerator with my new home in June 2017. Also purchased a dishwasher double oven and a microwave. Both the refrigerator and dishwasher developed several rust spots in less than a year. Kitchenaid/whirl pool have...
View full review
Review
#1395409 Review #1395409 is a subjective opinion of poster.
Product
Kitchenaid Refrigerator
Reason of review
Bad quality

Contact KitchenAid Customer Service

Mailing Address:
KitchenAid
553 Benson Road
Benton Harbor, Michigan 49022
United States
Phone:
(800) 422-1230
All KitchenAid Contacts
1.5
Details
we bought the Kitchenaid 3 door refrig in Dec. 2017 from Lowes ibn Burlington, NC - delivered in Jan. 2018. On Sept. 17 the ice maker stopped working. The repair tech has replaced 3 parts - the ice maker, the valve for water, and the control board. it is now 11/26....
View full review
Review
#1389118 Review #1389118 is a subjective opinion of poster.
Product
Kitchenaid Refrigerator
Cons
  • Defective product
Reason of review
Poor customer service
Loss
$500
Preferred solution
Let the company propose a solution