Product: Kitchenaid Rebate Clear all filters (36 of 36 reviews match)
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KitchenAid - BEWARE: Read The Fine Print

2.8
Details
KitchenAid - BEWARE: Read The Fine Print
I spent 6K on 4 kitchen appliances and then learned after installation that KitchenAid will not honor their Culinary Ambition promo because I purchased at Lowe's. Give me a break! I should have gone with the sales rep’s recommendation from a "qualifying retailer for this offer" and steered clear from KitchenAid and gone with GE for the same quality and more affordable prices. I will never buy anything with a KitchenAid logo again. Scam! The part that kills me is that I never would have purchased this set if it were not for the $400.00 rebate. There were many other deals I could have gone with on Black Friday.
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Review
#1464867 Review #1464867 is a subjective opinion of poster.
Service
Kitchenaid Rebate
Cons
  • Being told i should have read the fine print and being dismissed
  • Overpaying for my appliances
  • Feeling ripped off by kitchenaid
Reason of review
Rebate
Loss
$400
Preferred solution
I want the rebate offered in the Culinary Ambition promotion
Tags
  • Kitchenaid Rebates
  • Culinary Ambition
  • Culinary Ambition Promo
  • Culinary Ambition Promotion
  • Kitchenaid Culinary Ambition
2.3
Details
I registered my new Kitchen Aid mixer twice online in December 2018 and never received a "confirmation email," despite the fact it said online that the registration went through and I should receive email "shortly." The reason I wanted that was to receive their...
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2 comments
Anonymous
#1631741

Update to Kitchen Aid stand mixer issue: The Customer Experience representative emailed me and confirmed my registration at last. She also included a link for the discount. I am glad to accept this and to have the issue resolved.

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Review
#1449904 Review #1449904 is a subjective opinion of poster.
Service
Kitchenaid Rebate
Pros
  • Mixer
Cons
  • Failure of customer service to provide discount as promised
Reason of review
No promised discount received.
Preferred solution
Let the company propose a solution

KitchenAid in Houston, Texas - Don't expect to ever get your rebate for major applianaces - $800

2.8
Details
KitchenAid - Don't expect to ever get your rebate for major applianaces - $800
Hi, I purchased a full KitchenAid kitchen that cost >$6000 and was promised a rebate of $800 by Goedekers by submitting a rebate to KitchenAid. After submission I am in processing status for the last 5 months. I called their customer support line and was told that I need to submit pictures of the serial numbers. I provided pictures of the serial numbers on the boxes, the appliances and the appliances installed... still nothing. I have uploaded proof of the letter that I sent them after they requested additional details.
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Review
#1437531 Review #1437531 is a subjective opinion of poster.
Service
Kitchenaid Rebate
Reason of review
Poor customer service
Loss
$800
Preferred solution
Deliver product or service ordered

KitchenAid - No rebate after spending 13,000 on 2 appliance packages

I went online and submitted the copy of sales receipt with the model numbers as requested they denied my rebate because they said they couldnt see on receipt what was purchased??? After waiting for items to be delivered we got the serial numbers off products and submitted and was still denied? Thats not right to screw us out of what we thought was part of the reason we selected their product, i am very upset with this and will never purchase their products again!!!
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Review
#1311460 Review #1311460 is a subjective opinion of poster.
Service
Kitchenaid Rebate
Reason of review
Problems with payment
I purchased a Kitchenaid artisan mixer from the shopping channel in December. The promotion was that I would receive a $50 rebate and a stainless steel bowl. When I got themixer there was no rebate or bowl and nothing to send in. I contacted TSC and was told I had to...
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Review
#1288379 Review #1288379 is a subjective opinion of poster.
Service
Kitchenaid Rebate
Reason of review
Order processing issue
1.9
Details
I was enticed to purchase a kitchen aid due to the rebate Kohl's was offering at the time. I immediately sent in the rebate form and original serial number on the packaging. About a month later the post office sent it back due to weight. I then again (spending more...
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Review
#1261369 Review #1261369 is a subjective opinion of poster.
Service
Kitchenaid Rebate
Reason of review
Order processing issue
This is the fourth Kitchenaid Artisan mixer we have bought for grandchildren's wedding and may be the last. Called the rebate center and they said No excuses or other means of proof allowed. Poor customer relations as far as I believe. This is new /old philopsy that...
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Review
#1247189 Review #1247189 is a subjective opinion of poster.
Service
Kitchenaid Rebate
Reason of review
Poor customer service
Loss
$80
Preferred solution
Let the company propose a solution
1.0
Details
I had the same experience! Purchased on Black Friday @ Kohls. Submitted December 5th 2017, checked online in January, nothing there. So I called. They had nothing on record, suggested I wait a couple more weeks. Life happens & it was April when I called (after still...
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Review
#1232983 Review #1232983 is a subjective opinion of poster.
Service
Kitchenaid Rebate
Pros
  • Appearance and reputation
Cons
  • Refusal to fix the problem
  • Customer service
Reason of review
Poor customer service
Loss
$60
Preferred solution
Let the company propose a solution
Tags
  • Rebates
3.3
Details
KitchenAid - Worst customer service experience EVER
00 in new appliances from Kitchenaid. After submitting my rebate 4 times they are refusing to send my $700 rebate because they “never received” my resubmission and when I called to check on the status of my faxed submission, “We’re sorry. It is too late there is...
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1 comment
WP2008
#1452185

Hello user84614287, for assistance regarding rebates please contact our Rebate Fulfillment Center by calling the number on the bottom of your rebate form. We apologize for the inconvenience.

Review
#1212390 Review #1212390 is a subjective opinion of poster.
Service
Kitchenaid Rebate
Reason of review
Order processing issue

Contact KitchenAid Customer Service

Mailing Address:
KitchenAid
553 Benson Road
Benton Harbor, Michigan 49022
United States
Phone:
(800) 422-1230
All KitchenAid Contacts

KitchenAid - Mixer

1.0
Details
Bought an item from this company and now my offer for the rebate was invalid. Horrible customer service I called and they won’t help. Never buying from this company again.
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Review
#1188175 Review #1188175 is a subjective opinion of poster.
Service
Kitchenaid Rebate
Reason of review
Order processing issue