I purchased the KitchenAid Buillt-In Combination Electric Convection Oven and Microwave Oven in the summer of 2012. Last night I ran the self-cleaning cycle for perhaps the second or third time since I have owned the oven.
At 2 1/4 hrs. into the cycle, we heard a loud explosion and glass breaking. The inside glass door had shattered and was spilling out onto our floors from the bottom of the oven.
My research shows I am not the only owner who has experienced this problem with Kitchen Aid ovens. I will be contacting Kitchen Aid, even though I have an extended warranty on this appliance.
Product or Service Mentioned: Kitchenaid Microwave.
Reason of review: Damaged or defective.
Monetary Loss: $2800.
Preferred solution: Let the company propose a solution.
I didn't like: Poor quality, Poor quality of inside glass door.