3 comments

Hi!My KitchenAid Dishwasher has a design flaw that KitchenAid will not acknowledge.

Related: Kitchenaid - Dishasher Not worth it

The distributor that I got the dishwasher will only cover issues for a year from date of purchase. It has been 2 years since I bought my dishwasher and its upsetting because I paid $800 for it and its not working correctly. What is happening is that the vent is venting the hot moist air into the door and not actually to the outside of the dishwasher. The top of the door has controls on it as well as lights to indicate what the cycle is and what stage it is in.

There is a green circuit board in the top of the door behind the lights and control with a cable that runs from the circuit board down to the main control board. After the cycle is complete the entire circuit board, lights and cable are dripping with water. The moist hot air from the dishwasher should not be vented into the door it should be vented outside the dishwasher. Over time this moisture has caused the lights to turn on and off at different time without anyone touching as well as cancelling part way through some of the cycles.

And some of the lights don’t even come on and the “Control Lock” light never goes off. I am very upset as this dishwasher was expensive and this is a design flaw. The dishwasher should not vent inside the door it should vent out the dishwasher preventing this circuit board and stuff from getting wet. Now things do not work properly and it has only been two years.

I feel that KitchenAid should replace our dishwasher with another one that doesn’t have this design flaw. I have already contacted KitchenAid and they are not doing anything for me.

I don’t recommend KithenAid to anyone for this reason.Possibly if the dishwasher was not so expensive I wouldn’t be so upset but $800 is a lot.

Review about: Kitchenaid Kuds30Ixbl1 Dishwasher.

Review #406256 is a subjective opinion of a user.

PRODUCT OR SERVICE Kitchenaid Dishwasher
Reason of Review / Monetary Loss Not specified / $800
Preferred solution Not specified

Had an Experience with Kitchenaid?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1159702

I am going through the same problem right now.I called them also and all they did was refer me to a technician to come to the house.

That's what I want to do...

Spend more money.I have got it apart right now and trying to figure a way to send that vented moisture out the side of the door and waterproof the green board

Art
#868918

I have logged over 7+ weeks of dishwasher out-of-service time and over over two thousand dollars in repairs. And who pay for such an outrageous amount, Assurant Solutions Kitchen Aid extended warranty provider which I believe have masked many of these issues.

Core
Calgary, Alberta, Canada #702667

I have the same dishwasher and have had two circuit boards go and the new part costs $206.00 now.

Kitchenaid has not been helpful even though the second circuit board was replaced under warranty and that went w :cry ithin a year.

You May Also Like

KitchenAid Microwave major design flaw Kitchenaid " Last week my KitchenAid (owned by Whirlpool) microwave oven ceased to function. It is a high end appliance with a retail cost in the neighborhood of $550. I investigated the..." Read more KitchenAid Customer Service is the WORST! Kitchenaid "We remodeled our kitchen and purchased several KitchenAid appliances. Two of them had problems the very first time they were used and have gotten a total run-around by customer service. The..." Read more KitchenAid Mod. KUDS30IXWH2  Type:577-1 Kitchenaid "This is the 3rd dishwasher I've purchased in 18 years of being married. This one didn't last 3 years. The first thing to give us trouble was the Lock button...." Read more Kitchenaid - Kitchen Oven dies after 3 years, customer service won't help Kitchenaid "I replaced all my kitchen appliances just 3 years ago with stainless KitchenAid appliances. After 2 and a half years the oven started having problems. I had technicians come out..." Read more Lied to and discriminated against by bingohall.ag Bingohall "I have been playing at bingohall.ag for some time and had deposited thousands of dollars and one day I go to login and it said my account had been locked..." Read more Carls Tree Service - Stone Cold Carls Tree Service " I ordered 2B slag from Carl's tree service and received 2B limestone instead. Ultimately you do not know it's the wrong product until it is dumped all over your..." Read more Lending Club - Slow confusing process with absolutely no communication Lending Club "I am currently around two weeks since our application. We decided to give Lending Club a try, pre-qualified for a loan, submitted all requested documentation immediately upon request. After a..." Read more Dominos Pizza - I ordered a large 3 topping pizza at the March Lane store and they messed up my order first of all Dominos Pizza "I asked for half garlic sauce , half red sauce . that didnt happen it was all garlic. I didnt get my reciept when I paid, nor did she ask..." Read more