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I have a kitchenaid stainless steel inside and out. It is about 4-5 years old.

I started smelling a very strong burning plastic smell and luckily threw a breaker. I had a repair service out today and he said there had been a small fire in the control panel! The wiring harness is also all melted and burnt. I sat on the phone on hold 2 different time for about 45 minutes each time.

Never got through, I then emailed them and have heard nothing. Their customer service recording says “welcome to the kitchenaid experience “ well mine was horrible!!!

Company wrote 0 private or public responses to the review from Sep 07.
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Dear SuddenSpiderMonkey: Thank you for your review. We are sorry to hear of your Dishwasher concerns.

We would like to inquire further about your review with you. Please email us at, with your name, phone number, street address, zip code, model & serial number, and date of purchase, the website that you submitted your inquiry, and a brief description of the issue. We look forward to your reply.

Thank you. KitchenAid Social Care

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