Product: Kitchenaid Dishwasher Clear all filters (98 of 98 reviews match)
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Update by user Sep 23

I like my Kitchenaid MIXER

Original review posted by user Sep 23

00 on Kitchenaid Dishwasher because it was QUIET and because I have BEEN happy with this brand in the past. After ONLY 3 years, required 2 repairs and still not working right. It half washes if it wants to, it doesn't heat dry, it doesn't heat water. Sometimes I turn...
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Review
#1661520 Review #1661520 is a subjective opinion of poster.
Product
Kitchenaid Dishwasher
Reason of review
Damaged or defective
Loss
$1000
Preferred solution
Full refund
Tags
  • Customer Dissatisfaction

KitchenAid - Complaint

1.0
Details
Something burned in my dishwasher and it is not drying. I spoke with a resolution team who is not willing to do anything. This is the first time a company who is not willing to work with a consumer. This is horrible as such a big company like Kitchenaid is not willing to help a consumer to resolve an issue.
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Review
#1652177 Review #1652177 is a subjective opinion of poster.
Product
Kitchenaid Dishwasher
Pros
  • Look of product
  • Reputation
Cons
  • Chinese made parts
  • Junk they make
  • Being told i should have read the fine print and being dismissed
Reason of review
Warranty issue
Loss
$400
Preferred solution
pay for the burn repair and drying
Tags
  • no customer service

KitchenAid in Farmington, Minnesota - Top rack adjuster parts are heavy plastic

Purchased this dishwasher in August of 2016. Two small pieces of plastic snapped off when i was pulling the rack out to load the dishwasher. Now the rack is not supported on the right side. Not very happy with this design. Our old dishwasher top rack was on rollers and the top rack was fine until the motor went. Appliances should not be made with plastic parts!
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Review
#1587458 Review #1587458 is a subjective opinion of poster.
Product
Kitchenaid Dishwasher
Reason of review
Bad quality
Loss
$200
Preferred solution
Let the company propose a solution
The cheap crummy control system of our Kitchen Aid dishwasher has failed again. The flimsy touch pad has spasms then dies every year, disabling the unit. Repair requires waiting and then a three figure bill. This is not the equal of my Kitchen Aid appliances of the...
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1 comment
Anonymous
#1689706

You are correct about that. Kitchen Aid appliances have taken a long hard fall from their former position as industry leader.

Very disappointing when the best becomes mediocre as components are cheapened. Ours pops the rack rolling wheels off regularly like some sick 3 stooges comedy.

Review
#1539466 Review #1539466 is a subjective opinion of poster.
Product
Kitchenaid Dishwasher
Reason of review
Bad quality
Loss
$1
This is the first time I purchased KitchenAid and THE EXPERIENCE IS HORRIBLE. I'm not sure I want to do dishes by hand for the next couple of weeks. Maybe Kitchen Aid can provide some help doing my dishes for the interim. So why are they not contracted with other...
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Review
#1510550 Review #1510550 is a subjective opinion of poster.
Product
Kitchenaid Dishwasher
Reason of review
Warranty issue

KitchenAid in Toronto, Ontario - Dishwasher rack slides failed

1.8
Details
KitchenAid - Dishwasher rack slides failed
The lower dish rack slides roll on ball bearings that are retained by plastic brackets. These brackets deteriorate and the ball bearings fall out. Once this happens the rack is free to fall into the lower wash arm. KitchenAid responded with not enough complaints to warrant addressing.
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Review
#1505101 Review #1505101 is a subjective opinion of poster.
Product
Kitchenaid Dishwasher
Reason of review
Bad quality
Totally remodeled our kitchen with all kitchen aid stainless appliances, dishwasher failed 2x in first 3 yrs and service person recommended replacement. Induction range oven failed I under warranty. Tech did reset and miraculously, unit failed again just out of...
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1 comment
WP2008
#1662359

We apologize about the frustrations you have experienced with your KitchenAid Appliances. We would like to inquire further about your review with you.

Please respond back to this email NAR_Customer_Solutions@KitchenAid.com with the name of the site you were contacted on (pissedconsumer), name, phone number, street address, zip code, model & serial numbers, and date of purchase on the appliances. Please also include a copy of your review.

Review
#1488021 Review #1488021 is a subjective opinion of poster.
Product
Kitchenaid Dishwasher
Reason of review
Bad quality

Speedway Gas Station - Stop selling food

1.0
Details
The speedway in summerville SC on main street. They didnt have hot water to wash the dishes pans they use to perpare food they should have shut the kitchen down that isnt Sanitariy dishes are to be washed at a certain temp........ Shame on you
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Review
#1482080 Review #1482080 is a subjective opinion of poster.
Product
Kitchenaid Dishwasher

Kitchenaid dishwasher

1.0
Details
KitchenAid - Dishwasher Bought a top of the line dishwasher from kitchenaid about 4 years ago since a bought this dishwasher I change the main controll panel, pump, some heat vent pipe , glide racks for top bin, glide racks for bottom bins , I spent more money on repairs for this piece of junk than it’s worth. When I try to call customer service the only thing I hear is that it out of warranty very frustrating.... DO NOT WASTE YOUR MONEY THERE CUSTOMER SUPPORT SUCKS
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Review
#1462120 Review #1462120 is a subjective opinion of poster.
Product
Kitchenaid Dishwasher
Reason of review
Bad quality

Contact KitchenAid Customer Service

Mailing Address:
KitchenAid
553 Benson Road
Benton Harbor, Michigan 49022
United States
Phone:
(800) 422-1230
All KitchenAid Contacts
Purchased our dishwasher new two years ago. The bottom rack has four brackets each having four plastic rollers that allows the rack to roll into the dishwasher once loaded. The plastic rollers have started to come off the bracket apparently due to the plastic shaft...
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1 comment
WP2008
#1662369

We apologize about the frustrations you have experienced with your KitchenAid Dishwasher. We would like to inquire further about your review with you.

Please respond back to this email NAR_Customer_Solutions@KitchenAid.com with the name of the site you were contacted on (pissedconsumer), name, phone number, street address, zip code, model & serial numbers, and date of purchase on the appliance. Please also include a copy of your review.

Review
#1445762 Review #1445762 is a subjective opinion of poster.
Product
Kitchenaid Dishwasher
Reason of review
Bad quality
Loss
$35
Preferred solution
Let the company propose a solution