Product: Kitchenaid Customer Care Clear all filters (7 of 7 reviews match)
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Service Order 7716092274: Your customer service is the absolute worse that I have ever encountered.Upper rack of the dishwasher retaining clips for the rollers failed, only 2 years old. Contacted Kitchen Aid on 5/20 @4:43PM - Michelle. She arranged for service to...
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Kitchenaid Customer Care
#854044
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I purchased a KitchenAid Gas Range eight years ago. The oven wouldn't heat up. I called a service repairman and he said it was the computer part that needed replacing. He suggested I call Whirlpool and see if they would work with me. I called a couple of days...
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WP2008
WP2008

Hi my name is Kyle and I am a representative of KitchenAid. I am sorry to learn of the issue you are having with your appliance. If there is anything that I can do please reac...

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Kitchenaid Customer Care
#352776
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I called KitchenAid on my hand mixer, which just quit working. It was an 5 speed Ultra Power Plus mixer that was not inexpensive. Although it is an 'older' model and 'out of warranty;' it has been used, at the most, 15 times. I still have the box. My mother had a...
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Anonymous
Tim Thomas

So you have an \"older\" unit that you say was used 10 times, and acknowledge is out of warranty. And you think they should replace it? 1)You cannot prove to anyone it was o...

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Kitchenaid Customer Care
#311940
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They have all the latest technology, i.e live chat, but the poor rep must sit on her hands! I have a stand mixer on which the switch has broken for the second time. You don't have to be an engineer to see that it is a design defect. It is made too long and it...
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WP2008
WP2008

Hi my name is Cheryl and I am a representative of KitchenAid. I am sorry to learn of the issue you are having with your mixer. If there is anything that I can do please reach ...

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Kitchenaid Customer Care
#309688
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We purchased our new dbl oven KEBS207SSS on 9/27/11 & on 11/3/11 the inside glass exploded 3 hours into self cleaning cycle. Shards of glass were all over my kitchen! I immediately called Whirlpool customer service and they reluctantly sent out A&E Factory service the...
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Anonymous
Lin

My glass door exploded all over the place 10 mins. into the cleaning cycle yesterday (Christmas Eve) with family all coming next day for Christmas dinner. I had followed direc...

Anonymous
uu

Same here!! These *** ovens are a nightmare!! Ours exploded and shot a mist of glass all over the kitchen! They know there is a problem, but choose not to address it. REa...

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Kitchenaid Customer Care
#273537
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We bought a brand new Kitchenaid induction cooktop model #KICU500XSS on April 21,2011. It hasnt worked correctly and the last 4 attempts by DSW Appliance Repair Co. havent worked. If you call the support center they wont replace this lemon and want to come out to try...
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Kitchenaid Customer Care
#260426
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I bought a new KitchenAid Microwave Hood Combination in December 2009. It died in July 2010. Customer service is horrible! They Don't Care!!!!!!! Finally after 2 weeks arguing with customer service an appliance service company comes out to my house. They called...
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Anonymous
Anonymous

Me and my wife close to $8000 on our appliances all kitchen aid because we were told they were the bestThe fridge,stove,dishwasher, are all total junk and kitchen aid won't do...

Anonymous
Still Workin

You are absolutely correct , Kitchen Aid is nothing more than expensive piece of junk . We purchased a Kitchen Aid fridge,microwave and dishwasher brand new in 20111 for our n...

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Kitchenaid Customer Care
#230531
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