Product: Kitchenaid Cooktop Clear all filters (7 of 7 reviews match)
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Skillet bottom was pocking and aluminum on the bottom was thrashed. Seems like the aluminum on the bottom is too soft. When I called KitchenAid, they said that I used too high of a heat (on my non-commercial gas stovetop) and that I must have moved (or slid) the...
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Kitchenaid Cooktop
#577454
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We bought a new kitchen aid kub500 about 3 months ago. It completely failed on the second day of use, trail appliances was awesome they exchanged it great I thought, two months later the entire right side quit working, we went through the warranty company for service...
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Kitchenaid Cooktop
#480108
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We complained about a year and a half about this stovetop being way too fragile to cook on and scratching very easily. Well now we have to replace two of the burners for a cost of $416.00 This unit is not even two years old! We tried to get KitchenAid to help us with...
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Kitchenaid Cooktop
#434592
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Paid $1200 for a touch-activated electronic induction cooktop. Had numerous problems where it overheated and turned off. Then two burners began flashing an F0 error (internal error). Called Kitchenaid customer service and was told to turn off power to the unit. Tried...
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Kitchenaid Cooktop
#418402
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I called Kitchenaid to set up a service appointment for my cooktop. I was told there were two service providers in my area one charge a $89 flat fee just for coming out to my house. The other charged $129 service fee and labor charges. I asked what the difference...
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Kitchenaid Cooktop
#384824
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After much research I purchased a Kitchenaid dual fuel range/Architect series. This stove is only designed to be seen in a showroom. It has been a disappointment from the very beginning starting with the cheap materials that cannot withstand normal use. The...
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Anonymous
Johnny5

I have a 2 year old Kitchen Aide 42in built in refrigerator and top of their line micro wave. They were both upgrades in my new Toll Brothers home. Both products have had to b...

WP2008
WP2008

Hello Limey717. My name is Melanie. I am sorry to learn about the oven concerns you have experienced. If you would like us to look into this further, please email your name...

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Kitchenaid Cooktop
#336971
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I am sending this email in hopes that someone within the Whirlpool Corporation actually cares about their customers. I have exhausted every means possible to resolve my issue, but I have been continually met with road blocks and excuses. I purchased a new induction...
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Anonymous
Never again

I came home to a range that had turned it's burner on my house could have burned down. The burner doesn't turn off. I have never a "customer care" so blatantly unhelpful , tak...

Anonymous
Never again

Equally bad 2017. Ridiculous and their service providers don't know how to tell the truth.

Product
Kitchenaid Cooktop
#281544
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