When I built my house in 2007 I filled my kitchen with Kitchen Aid brand appliances. My sister in law had an old house and her appliances were 20 years old and "wouldn't die!" In order for her to replace the dated colors.
My sister had the same "issue". So I didn't do much research. If their appliances lasted that long heck yea that's enough for me! The first thing that happened was the stovetop knobs broke.
The second was the ice machine. The 3rd was the dishwasher drawer rack started rusting which when I needed to replace was discontinued. Luckily for me my husband built some out of stainless steel. Should've went online and bought all kinds of parts for them then because NOW my drawer won't stay closed and the part needed is discontinued.
For a company with the reputation of their products lasting they are quick to discontinue necessary parts. my husband said they do this so people will buy another? Who's *** idea is that?! There's NO WAY I would buy another brand that doesn't keep parts in stock for their customers.
Monetary loss: $3000 for (2) dishwasher, 1500 for ice machine, Hours spent crying over the huge mistake I made? Too many.
Product or Service Mentioned: Kitchenaid Dishwasher.
Reason of review: Bad quality.