My 18 mo. old dishwasher quit working 2 nights ago.
After looking around on the Internet and calling kitchenaide customer service 3 times it appears that the problem is the thermal fuse. How did this happen? It seems that because we have colds and I decided to sanitize the dishes that the machine had to heat the water to 140ish degrees. Now the story is that I needed to make sure that the water going into the dishwasher at the start was over 105degrees or this poor thermal fuse would have to work so had it would burn out.
I don't know about anyone else but I don't stand at the sink with a thermometer checking my water temps. What a piece of junk. There is nothing in the owners manual about running hot water before starting the machine to achieve this desired starting temp. and the only other thing I found pertaining to water temps is in the installation area it does say to set the hot water heater to 120 degrees.
Which by the way mine is. The only thing I could get out of Kitchen aid is, we're sorry, you can still pay us $250 for the extended warranty and if you don't or didn't buy the extended warranty we're just going to be able to help you. I am furious.
Why would they put a feature on the dishwasher that breaks if you use it and why would they use such cheap and flimsy components?!!!
Product or Service Mentioned: Kitchenaid Dishwasher.
Monetary Loss: $160.