I was researching a kitchen aid mixer to purchase for a Christmas present. I saw that kitchenaid had a rebate offer of $60 if you purchased certain mixers.
I printed off the rebate form and called kitchen aid to see if Bed Bath was a qualifying retailer. They said yes, I also called Bed Bath to verify. they also said yes. Now I get a notification from Kitchenaid saying they are not.
when I told the customer service rep I had called, they said we have no record of it. How convenient. When I told her I would have purchased it from Kohl's, because I would have done better with the rebate along with kohl's cash, but I prefer to deal with Bed Bath, she said I'm sorry, I can't do anything about it. I will think twice before dealing with kitchen aid again.
I will get it in writing on an email or text. Ripped again by big corporations.
Product or Service Mentioned: Kitchenaid Rebate.
Reason of review: Rebate Information.
Monetary Loss: $60.
Preferred solution: Rebate amount.
I didn't like: Poor customer service, Incorrect rebate information given at call center.