The spring on the detergent dispenser of my KitchenAid dishwasher has broken. It is a $2 to $4 part that is replaced by popping off the dispenser door, sliding the new spring on the spindle, and popping the door back on -- maybe 2 minutes total.
KitchenAid/Whirlpool/etc refuse to sell the spring -- they only sell the entire dispenser at a cost of $90.00. Contacting the company was a waste of time involving a lot of run-around until the highest person in the food chain that I was allowed to speak to said "Sorry, but that's just the way it is".
Review about: Kitchenaid Dishwasher.
Monetary Loss: $90.