Contact KitchenAid Customer Service
KitchenAid Phone Numbers and Emails
Toll-Free Number:
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(800) 422-1230Major Appliances and Microwaves
Customer Service:
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(800) 643-0961Appliance Cleaners
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(800) 807-6777Canada
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(800) 584-4315Commercial Countertop Appliances
KitchenAid Emails:
KitchenAid Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
KitchenAid Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call KitchenAid is 8004221230. 67% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 53% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as KitchenAid may ask you for the following information to identify you as a customer: first and last name, address or zip code or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
KitchenAid Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call KitchenAid is 8004221230. 67% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 53% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as KitchenAid may ask you for the following information to identify you as a customer: first and last name, address or zip code or phone number.
People call KitchenAid mainly because of product/ service, request for information and return/ replace.
7% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact KitchenAid is copyright@whirlpool.com. 60% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact KitchenAid Customer Service
Most Popular Number:
| Total calls: 1 866 | Issues resolved: 49 | Last call: Feb 5, 2026 |
Contact Information
KitchenAid Website:
KitchenAid Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
KitchenAid Commercial
2000 N. M-63, MD 4600
Benton Harbor, MI 49022
KitchenAid
Attn: Returns/Internet Orders
1701 KitchenAid Way, Dock 10
Greenville, OH 45331
KitchenAid Customer Service Reviews
Have representative call me.
678-334-****
Perfect example, there is just no contacting with live representative! So sad!
I am extremely disappointed with my experience. The customer service is not only unhelpful, but blatantly dishonest.
My original order was supposed to be delivered within the stated timeframe, but the date came and went with no update. When I contacted customer service, they confidently provided a new shipping date which also turned out to be false.
It has now been over two weeks past the expected delivery, and I still have no product, no tracking update, and no honest information from the company. Every time I reach out, Im given a different excuse or timeline, none of which actually happen.
A brand should not lie to its customers just to buy time. If they cant fulfill orders, they should be upfront instead of repeatedly misleading people.
I will not be ordering from them again and would strongly caution others before purchasing.
P.S. attachment is a proof that "Live chat" is a waste of time
Bought a kitchen aid mixing bowl for the mixer, all pictures in the box had a handle, got home no handle and blank Friday deals were over! Even when I opened the box the paperwork with it had a handle on the cover but the bowl did not have handles.
Representatives said all their brochures and boxes have pictures of bowls with handles doesnt matter what bowl is being sold.
I was only calling to have my griddle sent to me for my new kitchen-aid range.
Please send to me:
Julie I our
6508 Vista Del Mar
Playa del Rey Ca., 90293
310-702-****
How Good is KitchenAid's Customer Service?
Summary of KitchenAid Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call KitchenAid?
Product/ Service Question:
- “Complaint”
- “Broken can opener”
- “Refrigerator makes noise and the icemaker is leaking”
Request for Information Question:
- “My ice machine. I booked an appointment and they let you know they don’t work on sealed systems but you never let me know”
- “I have a question”
- “Question regarding a mixer”
Return/ Replace Question:
- “Choose correct mixer”
- “Appliance exchange”
- “Replaced KitchenAid water filter does not fit”
Shipping and Delivery Question:
- “Wrong order”
- “Sizing”
- “Order not arrived”
Payments and Charges Question:
- “Rebate”
- “I believe Billing info might be incorrect”
- “Rebate issue”
Staff Question:
- “Unhappy with service”
- “Schedule service”
- “Repair service”
Website/ Application Question:
- “Installed a part and needs software update”
- “New install, question regarding “tall shield for cutout”
- “Installation not not washing”
Account Question:
- “I cannot get into my account”
- “I have a subscription for replacement water filters on my Kitchenaid refrigerator but I have not received one .”
- “Stand mixer trial #”
Activation/ Cancellation Question:
- “Cancel a company coming out to check on my dishwasher on 08/13/2025”
- “Renew applications”
- “Dishwasher blinking normal wash and cancel”
Refund Question:
- “Refund status”
- “Refund due to me”
Cards Question:
- “Gift card”
Other Question:
- “Pissed customer”
- “Case # 22377100”
- “Control lock on”
Compare KitchenAid Customer Service To
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