KitchenAid Phone Numbers and Emails

Toll-Free Number:

  • (800) 422-1230
    Major Appliances And Microwaves

Customer Service:

  • (800) 807-6777
    Canada Area
  • (866) 698-2538
    US only
  • (800) 584-4315
    Commercial Countertop Appliances
  • (800) 541-6390
    Countertop Appliances, Kitchenware and Kitchen Tools
  • (800) 422-1230
    Major Appliances And Microwaves

KitchenAid Emails:

Legal
DMCA Inquiries
whirlpool_privacy@whirlpool.com
More phone numbers and emails Less phone numbers and emails

KitchenAid Contact Information

KitchenAid Website:

KitchenAid Online Chat:

Corporate Office Address:

KitchenAid
553 Benson Road
Benton Harbor, Michigan 49022
United States

Other Info (opening hours):

Mailind Address:

DMCA Agent

500 Renaissance Drive,

Suite 101, St. Joseph, MI 49085


Chief Privacy Officer

2000 N. M-63, MD 2533,

Benton Harbor, MI 49022

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How to Contact KitchenAid Customer Service

KitchenAid customer support can be reached via phone, mail, and live chat. The company provides various contact information depending on the product category you are reaching out about.

They also have a comprehensive support and service center where you can find information about products, replacement parts, service plans, delivery and installation, payment options, returns, refunds and exchanges, product registration, financing, and recalled products. You will also find product manuals, quick-start guides and FAQs in this section.

What is KitchenAid Customer Service Phone Number?

There are several KitchenAid phone numbers that you can use depending on the category of appliances you are interested in. For major appliances and microwaves, you can dial this KitchenAid phone number: 1(800) 422-1230. If you have concerns or inquiries about countertop appliances, kitchenware, and kitchen tools, you can reach the KitchenAid customer service at 1(800) 541-6390. To seek help with commercial countertop appliances, you can contact KitchenAid support by dialing 1(800) 584-4315.

The countertop appliances, kitchenware, and kitchen tools line and the major appliances and microwaves number are open between 8AM and 8PM on Monday and Tuesday and between 9AM and 7PM on Wednesday to Friday. The commercial countertop appliances phone number is open between 8AM and 8PM EST, Monday to Friday. KitchenAid recommends that you have your appliance’s model and serial number at hand before calling.

Contact KitchenAid Customer Service Via Chat and Social Media

You can access KitchenAid live chat support for the countertop appliances, kitchenware, and kitchen tools line and the major appliances and microwaves product categories by clicking on the respective live chat links on the KitchenAid contact page. The automated virtual assistant will attempt to resolve the issue or direct you to a chat agent.

KitchenAid customer service agents are highly responsive on the company’s Facebook, Twitter, and Instagram pages. They respond timely and professionally to customers' reviews, complaints or questions on comment sections. You may also message them directly on either of the platforms.

What is KitchenAid Customer Service Mail?

The KitchenAid address for mail correspondence is the same for countertop appliances, kitchenware, and kitchen tools line, and the major appliances and microwaves product categories: 553 Benson Road Mail Drop: 8060 Benton Harbor, MI 49022. However, you should address the mail to the right product category. The KitchenAid address for commercial counter top appliances is KitchenAid Commercial, 2000 N. M-63, MD 4600 Benton Harbor, MI 49022.

More information

KitchenAid Rating Based on 456 Reviews

Rating details

1.6
more details
Customer service
Product or Service Quality
Value for money
Price Affordability

Rating stats

Rating trend

Summary of KitchenAid Customer Service Calls

950 TOTAL
CALLS
03:19 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call KitchenAid Customer Service?

Product/ Service Question:

  • “Broken ice maker”
  • “My kitchen ice maker is not working”
  • “Broken item”

Request for Information Question:

  • “How to remove burnt on aluminum foil to the bottom of an oven Please help”
  • “To find out the price of the cobalt blue refrigerator side by side model number KSRS25IKBU01”
  • “Looking for dishwasher kdte334gps”

Return/ Replace Question:

  • “KitchenAid professional six malfunction. Need replacement”
  • “Need replacement burners”
  • “Replacement part for a lower left side burner model# KGSS907XSPOO”

Payments and Charges Question:

  • “Water filter discount”
  • “You charged and sent me a stand mixer I did not order!!!”
  • “Rebate”

Shipping and Delivery Question:

  • “I didn't received my delivery”
  • “Delivery”
  • “Failure to deliver appliance”

Staff Question:

  • “Change service appointment for refrigerator”
  • “Customer service”
  • “In need of refrigerator service”

Activation/ Cancellation Question:

  • “Duplicate orders placed. Need to cancel them.”
  • “Cancel my order”

Refund Question:

  • “Refund due to me”

Website/ Application Question:

  • “Trying to order online and add extended warranty”

Cards Question:

  • “Gift card”

Account Question:

  • “Difficulty registering an account”

Other Question:

  • “Refrigerator chirping”
  • “Dishwasher problem”
  • “Repair”

About

KitchenAid Return Policy
Providing The Customer's exact location will allow Website to ensure Company's products are available in The Client's area. The Company seem to have lost KitchenAid's' map and can't update The User's zip code right now. Please try again in a bit. This site only ships to the United States. Please provide a Website ZIP code. Unfortunately, this website only ships to Website address. Use the button below to find The Customer's country's KitchenAid website. The Customer's session is about to expire. The Customer's session has expired. Website do Company's best to make KitchenAid.com returns easy and convenient. The User may return items purchased on KitchenAid.com within 30 days of purchase for a full refund of The Client's product purchase price or replacement. Return shipping is FREE for most orders. See below for part and/or accessory return shipping process. Free return shipping is only available for U.S. consumers who directly call this number.
To read more: https://www.kitchenaid.com/resources/returns-exchanges.html
KitchenAid Terms of Service
To read more: https://www.kitchenaid.com/resources/terms-of-use.html
KitchenAid Privacy Policy
To read more: https://www.kitchenaid.com/resources/privacy-policy.html
Top KitchenAid Services

Rebate, Customer Care, Mixer Replacement

Top KitchenAid Products

Dishwasher, Refrigerator, Oven

KitchenAid Pros and Cons

Pros: Look of product, Reputation, Appearance and reputation, Good design potential but flawed mechanics, Design look of product

Cons: Customer service, Defective products, Non functioning applance, Quality of products and customer service, Unhelpful customer service

Related Companies

Whirlpool, Maytag, Amana, JennAir, Kitchenaid Canada

Summary

KitchenAid offers a wide selection of kitchenware. It is an American home appliance brand owned by Whirlpool Corporation. The company was started in 1919 by The Hobart Corporation to produce stand mixers; the "H-5" was the first model introduced. The company faced stiff competition as rivals moved into this emerging market, and introduced its trademarked silhouette in the 1930s with the model "K", the work of designer Egmont Arens. Dishwashers were the second product line to be introduced, in 1949. It was in the late '80s with a promotional campaign on the back of an expansion by retailer Williams-Sonoma that saw brand awareness double in three years. Currently KitchenAid provides such products as Dishwashers, Disposers and Compactors, Cooking Products, Grills, Hoods and Vents, Refrigerators, and Water Filters, etc.

KitchenAid reviews and complaints

KitchenAid is ranked 78 out of 369 in Kitchen and Cooking category

Area Served

USA, Canada

Payment Methods

VISAPayPalMasterCard

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