Contact KitchenAid Customer Service
KitchenAid Phone Numbers and Emails
Toll-Free Number:
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(800) 422-1230Major Appliances and Microwaves
Customer Service:
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(800) 643-0961Appliance Cleaners
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(800) 807-6777Canada
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(800) 584-4315Commercial Countertop Appliances
KitchenAid Emails:
Contact Information
KitchenAid Website:
KitchenAid Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
KitchenAid Commercial
2000 N. M-63, MD 4600
Benton Harbor, MI 49022
KitchenAid
Attn: Returns/Internet Orders
1701 KitchenAid Way, Dock 10
Greenville, OH 45331
How Good is KitchenAid's Customer Service?
Summary of KitchenAid Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call KitchenAid?
Product/ Service Question:
- “Warranty”
- “Attachment mixer not working”
- “Freezer not workjng, ice maker not working”
Request for Information Question:
- “Information on new dual fuel ovens”
- “How to adjust temp on model #KBCS24RSBS04 Bev frig”
- “Question regarding fit off Beater model”
Return/ Replace Question:
- “Change an appointment”
- “Replace slides on Model 5180”
- “Need a replacement top for food chopper”
Shipping and Delivery Question:
- “Wrong part delivered 2 times and want to charge me again.? Hung up on me”
- “Very late shipment”
- “Did not receive an instruction booklet”
Payments and Charges Question:
- “Rebate issue”
- “Rebate.was settled promptly”
- “Help with Rebates for 2 appliances”
Staff Question:
- “Take out a service plan”
- “Service people”
- “Had a service technician out here he saw that the glass was defective on my stove top”
Activation/ Cancellation Question:
- “Renew applications”
- “Dishwasher blinking normal wash and cancel”
- “Cancel my order”
Refund Question:
- “Refund status”
- “Refund due to me”
Account Question:
- “Manage subscription”
- “Difficulty registering an account”
Website/ Application Question:
- “Why is my access to your site being denied?”
- “Trying to order online and add extended warranty”
Cards Question:
- “Gift card”
Other Question:
- “Paint chipping off mixer batter beater”
- “Problems with my refrigerator”
- “Stuck shorted key on stove”
About
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KitchenAid offers a wide selection of kitchenware. It is an American home appliance brand owned by Whirlpool Corporation. The company was started in 1919 by The Hobart Corporation to produce stand mixers; the "H-5" was the first model introduced. The company faced stiff competition as rivals moved into this emerging market, and introduced its trademarked silhouette in the 1930s with the model "K", the work of designer Egmont Arens. Dishwashers were the second product line to be introduced, in 1949. It was in the late '80s with a promotional campaign on the back of an expansion by retailer Williams-Sonoma that saw brand awareness double in three years. Currently KitchenAid provides such products as Dishwashers, Disposers and Compactors, Cooking Products, Grills, Hoods and Vents, Refrigerators, and Water Filters, etc.
KitchenAid is ranked 127 out of 534 in Kitchen and Cooking category
USA, Canada
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