Contact KitchenAid Customer Service
KitchenAid Phone Numbers and Emails
Major Appliances And Microwaves
Commercial Countertop Appliances
Countertop Appliances, Kitchenware and Kitchen Tools
Major Appliances And Microwaves
KitchenAid Contact Information
KitchenAid Online Chat:
Corporate Office Address:
Other Info (opening hours):
500 Renaissance Drive,
Suite 101, St. Joseph, MI 49085
Chief Privacy Officer
2000 N. M-63, MD 2533,
Benton Harbor, MI 49022
How to Contact KitchenAid Customer Service
KitchenAid customer support can be reached via phone, mail, and live chat. The company provides various contact information depending on the product category you are reaching out about.
They also have a comprehensive support and service center where you can find information about products, replacement parts, service plans, delivery and installation, payment options, returns, refunds and exchanges, product registration, financing, and recalled products. You will also find product manuals, quick-start guides and FAQs in this section.
What is KitchenAid Customer Service Phone Number?
There are several KitchenAid phone numbers that you can use depending on the category of appliances you are interested in. For major appliances and microwaves, you can dial this KitchenAid phone number: 1(800) 422-1230. If you have concerns or inquiries about countertop appliances, kitchenware, and kitchen tools, you can reach the KitchenAid customer service at 1(800) 541-6390. To seek help with commercial countertop appliances, you can contact KitchenAid support by dialing 1(800) 584-4315.
The countertop appliances, kitchenware, and kitchen tools line and the major appliances and microwaves number are open between 8AM and 8PM on Monday and Tuesday and between 9AM and 7PM on Wednesday to Friday. The commercial countertop appliances phone number is open between 8AM and 8PM EST, Monday to Friday. KitchenAid recommends that you have your appliance’s model and serial number at hand before calling.
Contact KitchenAid Customer Service Via Chat and Social Media
You can access KitchenAid live chat support for the countertop appliances, kitchenware, and kitchen tools line and the major appliances and microwaves product categories by clicking on the respective live chat links on the KitchenAid contact page. The automated virtual assistant will attempt to resolve the issue or direct you to a chat agent.
KitchenAid customer service agents are highly responsive on the company’s Facebook, Twitter, and Instagram pages. They respond timely and professionally to customers' reviews, complaints or questions on comment sections. You may also message them directly on either of the platforms.
What is KitchenAid Customer Service Mail?
The KitchenAid address for mail correspondence is the same for countertop appliances, kitchenware, and kitchen tools line, and the major appliances and microwaves product categories: 553 Benson Road Mail Drop: 8060 Benton Harbor, MI 49022. However, you should address the mail to the right product category. The KitchenAid address for commercial counter top appliances is KitchenAid Commercial, 2000 N. M-63, MD 4600 Benton Harbor, MI 49022.
Summary of KitchenAid Customer Service Calls
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call KitchenAid Customer Service?
Product/ Service Question:
- “Broken ice maker”
- “My kitchen ice maker is not working”
- “Broken item”
Request for Information Question:
- “How to remove burnt on aluminum foil to the bottom of an oven Please help”
- “To find out the price of the cobalt blue refrigerator side by side model number KSRS25IKBU01”
- “Looking for dishwasher kdte334gps”
Return/ Replace Question:
- “KitchenAid professional six malfunction. Need replacement”
- “Need replacement burners”
- “Replacement part for a lower left side burner model# KGSS907XSPOO”
Payments and Charges Question:
- “Water filter discount”
- “You charged and sent me a stand mixer I did not order!!!”
Shipping and Delivery Question:
- “Change service appointment for refrigerator”
- “Customer service”
- “In need of refrigerator service”
Activation/ Cancellation Question:
- “Duplicate orders placed. Need to cancel them.”
- “Cancel my order”
- “Refund due to me”
Website/ Application Question:
- “Trying to order online and add extended warranty”
- “Gift card”
- “Difficulty registering an account”
- “Dishwasher problem”
Rebate, Customer Care, Mixer Replacement
Dishwasher, Refrigerator, Oven
Pros: Look of product, Reputation, Appearance and reputation, Good design potential but flawed mechanics, Design look of product
Cons: Customer service, Defective products, Non functioning applance, Quality of products and customer service, Unhelpful customer service
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KitchenAid offers a wide selection of kitchenware. It is an American home appliance brand owned by Whirlpool Corporation. The company was started in 1919 by The Hobart Corporation to produce stand mixers; the "H-5" was the first model introduced. The company faced stiff competition as rivals moved into this emerging market, and introduced its trademarked silhouette in the 1930s with the model "K", the work of designer Egmont Arens. Dishwashers were the second product line to be introduced, in 1949. It was in the late '80s with a promotional campaign on the back of an expansion by retailer Williams-Sonoma that saw brand awareness double in three years. Currently KitchenAid provides such products as Dishwashers, Disposers and Compactors, Cooking Products, Grills, Hoods and Vents, Refrigerators, and Water Filters, etc.
KitchenAid is ranked 78 out of 369 in Kitchen and Cooking category
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