We buy a kitchen aid refrigerator on october 17 2010 model # lKSRJ25FXMS02 I have never has any issues on tilt june 13 2019 I was cleaning the coling side and I noted that smoke was coming from inside the back panel by the light bulb
I take the cover off and every thing was melting buy the socket and was still original light bulb I disconnected and removed the bulb because was causing fire and can burn our house and kill someone of our family .
I am continue using with out light bulb because nothing was wrong only thing no lights inside ?>>>
Cal kitchen aid the same day and I was talk that was safety issue have disconnected and dont used and what may I supposed to do no refrigerator ? Make no sense and the say they will send a tech on Monday june 17 2019 about 10:00 am arrival (D & S APPIANCE SERVICE ) ELKGROVE VILLAGE ILLINOIS
847 534 6741 WITCH I DONT RECOMEND FOR SERVICE AT ALL
PO # SWPM6178F062 He take 5 minutes to look and say this never see before and its not repairable and its manufacture problem and kitchen aid will contact you and he left after 5 minutes.
After few day no call I call kitchen aid on friday june 21 and that was the answer its out warranty its not reparable so just buy a new offer me a discount to buy a new I did no acep that I want my refrigerator to be repair so they dont want to do nothing ! if this its a manufacture problem they has to take care the problem witch they dont want to do that's I am writing this complain IDONT RECOMENT BUY ANY OF KITCHE AID APLIANCES THEY GOOD TO THEY DIED AND THEN YOU KEAPETHE PROBLEM I WILL FOLLOW THISREPORT TO ANY WEB OR SOCIAL MEDIAI CAN
NBC TELEMUNDO FACEBOOK ETC BBOB ETC AND HIRE AND ATORNETY IF IS A FIRE ON OUR HOME KITCHEN AID WILL BE RESPONSIBLE FOR THANKYOU FOR YOR TIME TOLOOK AND THINK TWO TIMES BEFORE BUY KITCHEN AID A ERAZO JUNE 21 2019 FRANKLIN PARK ILLINOIS
Product or Service Mentioned: Kitchenaid Ksrj25Fxms02 Refrigerator.
Reason of review: manufacture isues.
Monetary Loss: $2000.
Preferred solution: repair or replaced .
KitchenAid Cons: I dontlike the solution say scrap or nolonger used.