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This expensive French door refrigerator was installed April 20, 2017 and failed 6 weeks later, spoiling all the frozen food. Neither the freezer nor the refrigerator would cool. Took a week to get a repair scheduled and they did not come with parts. KitchenAid now says...
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Anonymous
Anonymous

I feel the same way about kitchen aide. They did the same thing to me. They kept all of my money after I sent the product back. I am thinking of filing a law suit too.

WP2008
WP2008

We definitely understand your frustrations and would be more than happy to check on this further for you. If you could, please send an email to us at KitchenAid_Digital@Kitche...

1.9
I liked
  • Design look of product
I didn't like
  • Bad customer service
  • Poor customer service
  • Defective products
#1062925
Reply to reviews
Kitchenaid - Kitchen Oven dies after 3 years, customer service won't help
Kitchenaid - Kitchen Oven dies after 3 years, customer service won't help
I replaced all my kitchen appliances just 3 years ago with stainless KitchenAid appliances. After 2 and a half years the oven started having problems. I had technicians come out several times and try to fix it, but the problems persisted. Then the oven completely died...
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Anonymous
rlcarlsbad

Hi Charlie, yes we had tried that but no luck. Update on my issue: KitchenAid DID agree to let me purchase a new oven with the funds I received as cash out from my home warran...

Anonymous
Charlie

Hey, I now this might sound dumb, have you unplugged your oven from power for about 5 minutes. Sometimes shutting off at breaker does not clear or reset memory sorry can not ...

1.6
I didn't like
  • Quality for price paid
  • Product or customer service
  • Actual product as i have a lemon
#1014014
Reply to reviews
Sorry to be "that guy" but I can top that! Tech said that after receiving soooo many issues with that model frig KitchenAid redesigned the cooling system. Any models with the earlier system have parts & labor covered. Tech said he had 3 today (5/4/16)! The serial...
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1.0
#841564
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