Bend, Oregon
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Not resolved

First my 6 month old range cooling fan broke which took five weeks to replace the entire unit since there were no replacement parts available.Customer service was difficult to contact and work with plus Holiday cooking was out of the question.

Related: KITCHENAID KSGB900ESS0 EXTREMELY DANGEROUS RANGE!!

The professional (questionable) installers scratched the stainless steel upon delivery of the replacement unit. Then 10 months later (last night) I opened my oven door and the finish has started flaking off. It is a one inch flake.

No its not a plastic coat but a stainless steel (now flaky) finish.I can only imagine what will go wrong next.

I can not begin to tell you how disappointed I am with this product and will tell many others never to purchase Kitchen Aid products.

Review about: Kitchen Aid Ksgb900Ess Gas Range.

I didn't like: Durability.

Review #926889 is a subjective opinion of a user.

1.6
Customer service
Warranty
Value for money
Ease of Use
Staff
Product or Service Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Style and Design
Reason of Review / Monetary Loss Bad quality / $1500
Preferred solution Let the company propose a solution

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