Kitchenaid - 2015 gas range finish flaking off

First my 6 month old range cooling fan broke which took five weeks to replace the entire unit since there were no replacement parts available.Customer service was difficult to contact and work with plus Holiday cooking was out of the question.

The professional (questionable) installers scratched the stainless steel upon delivery of the replacement unit. Then 10 months later (last night) I opened my oven door and the finish has started flaking off. It is a one inch flake.

No its not a plastic coat but a stainless steel (now flaky) finish.I can only imagine what will go wrong next.

I can not begin to tell you how disappointed I am with this product and will tell many others never to purchase Kitchen Aid products.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Value for money
Ease of Use
Style and Design
Exchange, Refund and Cancellation Policy
Price Affordability
Customer service
Product or Service Quality

  • What I liked
      No items
  • What I disliked
    • Durability

Reason of review:
Bad quality
Preferred solution:
Let the company propose a solution
Monetary loss:
Product or service
Kitchen Aid Ksgb900Ess Gas Range
Review category
Appliances and Electronics
review #926889 by

Author wants to be contacted by the company. Learn more

Had an experience with Kitchenaid? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Kitchenaid. However, many companies do monitor reviews on our site.

You were reading a complaint about Kitchenaid.
Filing a new complaint about