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My dishwasher out for the 4th time in 2 years. It takes weeks to get someone to service it, and usually it's a 2 or 3 call effort. on the first call, the guy looks at it and says "I dont have the parts". On the second call, the right part (finally received after 10...
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h.kitchener
h.kitchener

Dishwashers are cheap and it appears you bought a "lemon" as they say. When any appliance breaks and you cannot fix it yourself or for a reasonable amount of money it is wise ...

1.7
I didn't like
  • Unreliable poorly made product
  • Multiple failures
#1102557
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When I moved in my house, I replaced all kitchen appliances with Kitchenaid thinking that it was the best brand and with great pride. After 4 years, I couldn't have been more disappointed with the dishwasher that breaks every few months. How can KitchenAid be allowed...
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WP2008
WP2008

Thank you for your review.We would like to inquire further about your review with you. Please email us at KitchenAid_Reviews@KitchenAid.com, with your name, phone number, stre...

1.4
#1100971
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Electric oven range door glass exploded into a thousand pieces about 20-30 minutes after I turned it off. I was baking a pizza at 400 degrees for only 20 minutes. I cleaned it all up and I even cut my foot in the process. The outer glass is still intact and undamaged....
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WP2008
WP2008

We would like to inquire further about your review with you. Please respond back to this email address, NAR_Customer_Solutions@KitchenAid.com, with your name, phone number, st...

#1092930
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Kitchenaid - Horrible

Kitchenaid
#1093628
Bought new French door fridge, from delivery no ice making and cold water. Service came numerous time but never got the right part number to fix. Both blame the others.
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Kitchenaid - Only thing worse than Whitlpool products is their servuce

Kitchenaid
#1091780
1.0
Details
4 year old $4000 refrigerator has been broken for over 2 months still no resolution from numerous calls and visits just want to argue about warranty and sell me an extended warranty. No tefrigerator or resolution after 2 months pathetic customer service ready to haul it to the dump and boycott their products for the rest of my life
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website

Kitchenaid - Kitchen aid dishwasher

Kitchenaid
#1068587
The door design is terrible. the corners or the door are sharp and dangerous. My little boy and I we have been hurt 3 times already.
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Kitchenaid Dishwasher Review

Kitchenaid
#1024538
1.0
Details
Bought $8000 worth of kitchenaid appliances black stainless in Nov was just told by seller the range would not be here till end of May or June Factory delay WTF By the way the dishwasher went belly up once all ready. Boy did I buy the wrong brand Customer service is not the same as it used to be!
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Customer service
I asked around before buying my last dishwasher, hoping to find a brand and a model that would last for some time. Instead, I purchased a Kitchen Aid from Sears. It stopped working last weekend, so we called a Sears for repair. They were booking appointments more than...
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WP2008
WP2008

We manufacture several different models with various features and accessories to provide appliances worldwide.We are constantly working to improve our appliances and our servi...

1.0
I didn't like
  • That the motor died 18 months after i purchased it
#1085188
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Tiring of crummy dishwashers, we took the leap to a Kitchen Aid. I had one back in the 70's and it was fabulous. Not so anymore. Oh, it cleans well - sometimes ... Our Kitchen Aid dishwasher has failed, again. This will be at least the sixth incident requiring service....
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WP2008
WP2008

We manufacture several different models with various features and accessories to provide appliances worldwide.We are constantly working to improve our appliances and our servi...

2.4
#1084662
Reply to reviews
This happened approximately 2 years ago. I had bought a new kitchen aid refrigerator with ice through the door that I paid about 1600 dollars for from Brandsmart usa. The electronics went bad and they wanted to charge me 800 dollars to fix and there was no guarantee...
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I liked
  • Past performence
  • Having a product that i grew up with and fely confident with
  • Look of the appliance
I didn't like
  • Longivity
  • Breaking down in four years and costing me for a temporary one
#1084504
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I purchased all new appliances for my kitchen last July. The built in oven has never worked. Customer service has been lousy. The oven locks up every time I use the self clean option. It cooks very unevenly The tops burn while the bottoms are not cooked. Customer...
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WP2008
WP2008

Hello, We apologize about the frustration you have experienced with your oven. If you still need assistance, please provide your name, the name of the site you were contacted ...

2.5
I liked
  • Looks
I didn't like
  • Product and service
#1082855
Reply to reviews
Kitchenaid - Kitchen Aid not what it used to be.
When I built my house in 2007 I filled my kitchen with Kitchen Aid brand appliances. My sister in law had an old house and her appliances were 20 years old and "wouldn't die!" In order for her to replace the dated colors. My sister had the same "issue". So I didn't do...
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WP2008
WP2008

We would like to inquire further about your review with you. Please respond back to this email address, NAR_Customer_Solutions@KitchenAid.com, with your name, phone number, st...

Lbare
Lbare

I have had a miserable experience with Kitchenaide products. The self cleaning option on my oven locks up each time I use it. We have had repairmen out 8 times on a brand ne...

2.0
#1082540
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I bought a new kitchen aide stand mixer for $335.00. It said it was new but I received a used one. I called them right away and told them the one I received was used and not new as described. They sent me a return label and I sent it back through Fed-ex. They said the...
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1.0
I didn't like
  • Refusal to correct the problem and admit it is a lemon
#1071971
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Contact Kitchenaid

Headquarters Address:
KitchenAid
For large appliences, to correspondence team 553 Benson Road, Benson Harbor, MI, 49022
For housewares, to customer sutisfaction center, PO box 218, St. Joseph, MI, 49085
Phone:
(800) 422-1230
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This expensive French door refrigerator was installed April 20, 2017 and failed 6 weeks later, spoiling all the frozen food. Neither the freezer nor the refrigerator would cool. Took a week to get a repair scheduled and they did not come with parts. KitchenAid now says...
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Anonymous
Anonymous

I feel the same way about kitchen aide. They did the same thing to me. They kept all of my money after I sent the product back. I am thinking of filing a law suit too.

WP2008
WP2008

We definitely understand your frustrations and would be more than happy to check on this further for you. If you could, please send an email to us at KitchenAid_Digital@Kitche...

1.9
I liked
  • Design look of product
I didn't like
  • Lack of interest to solve problem
  • Bad customer service
  • Quality of products and customer service
#1062925
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