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1.8 Based on 91 reviews
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  • Customers like
    • Look of product 9
    • Appearance and reputation 4
    • Sleek ss design 4
  • Customers don't like
    • Lack of quality in product 18
    • Customer service 9
    • Defective products 8
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This highly rated Kitchenaid KSC6223SS seems to continue to have major issues surrounding the ceramic crock and its ability to easily and frequently crack even with proper care. Upon viewing their website, the largest complaint surrounding this slow cooker is 1. uneven heating and 2. numerous reports of faulty ceramic crock vessels. Many of the complaints can be found on under reviews for replacement of the crock. Some people have also stated... Read more

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The control panel got fried only two days after the warranty expired! I am told a replacement will cost $460. The knobs will turn if you so much as brush up against them and it will start leaking gas. I've come downstairs in the morning twice now to a kitchen reeking of gas. I've heard both of these issues are widespread with KitchenAid ovens and would strongly recommend steering clear. they are unreliable, not to mention extremely dangerous. I... Read more

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Frig is too warm and will not cool down as it should. Parts to make it right are in stock or take a week to receive. Frig is only 9 months old and for the cost we paid the product in worth it. I have a 25 year old cheep GE freezer and never had one issue with it. I would hope Kitchen Aid would make it right, but that appears it will not happen. Just heard parts are on back order with no idea when it will be available. Should have purchased a... Read more

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Poor quality, dishwasher 1 month old, rust in the bottom, all over my dishes...their fix was to send someone to Clean It..sure no problem, he was here and guess what More Rust. What a piece of junk. I just want them to replace the thing and leave me alone, I do suggest anyone looking, better walk on by that KitchenAid products, As I type this I am still on hold with customer service, what another joke, they just keep passing you around. As of... Read more

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I have the KitchenAid combo wall oven/microwave in my new home. I purchased it again because I loved it for 8 years in the home I sold earlier this year. After I began using it in the new home I noticed the cooling fan noise was very loud. It is so loud in fact that it disturbs conversation when sitting 12 feet away at the kitchen table or in the adjacent family room. I've had the technician out 3-4 times for this issue. He replaced the cooling... Read more

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KitchenAid Refrigerator - Model No. KFCS22EVMS - SerialKY3629028
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Bought refrigerator in October 2009 for over $3.000.00 (not cheap). First problem in Sept. 2010: Major water leakage due to inadequate drain pan falling apart - serious damage to wooden kitchen floor as well as closets in guest room below - had the drain pan and floor repaired at OUR expense. Second problem: Sept 2016: Major water leakage again! Serviceman identified the problem as the water line improperly attached at the back of the... Read more

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Missed submitting the rebate form by 1 day and they are now not giving me my rebate! Horrible customer service!!! Never buying kitchen aid again!!!

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I had a french door, bottom freezer refrigerator model KFIS29PBMS02 (02 is the engineering model). In the 1st year I had to schedule 9 half days to wait at home for service calls to fix ice maker problems including leaking inside the refrigerator: 4 to check the problem, 4 to try and fix the problem with parts and 1 for a new refrigerator to be deliver (engineering model 03). Now in the last 1.5 years: the freezer intermittently stopped working... Read more

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December 6, 2016 My oven's been in since 2008 but Saturday after Thanksgiving was the first time I'd used the self-cleaning feature. I had baked an apple pie and juices had boiled over. I usually wipe spills as I go. I thought, "here's a nifty feature I've never used!" All went well until I got ready to put a loaf of bread in the oven a few days later. Oven wouldn't heat. Since my whirlpool fridge had gone out JUST BEFORE Thanksgiving--same... Read more

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less than 2 years old- dishwasher broken again. 2 service calls-1 to see problem order part than 2nd service call in 2 weeks to make repairs. replacing same part that was replaced 2 years ago. have had refrigerator(kitchen aid) finally replaced after 8 or 10 service visits on that appliance. built in convection oven has had 6 trips out to repair. thought we were buying top of the line. Their customer service is poor at best. they did give us a 2... Read more

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