filters
state:
Show
city:
Show
product:
Show
We bought a KitchenAid French Door Bottom Mount Refrigerator- Model KRFF507ESS01. Purchased from Home Depot- July 2016- was back ordered and finally delivered September 6th 2016. Stopped cooling July 2017, service was dispatched, repaired. Stopped cooling again, August...
Read more
2.2
I didn't like
  • Ciustomer service
#1131845
Reply to reviews
I remodeled my kitchen 2 years ago in November 2015. I purchased a higher-end KitchenAid dishwasher as part of the remodel. Last week I noticed that my new laminate floor was spongy and the edges were curling. I smelled a heavy mildew smell as well. I went into the...
Read more
1.6
I didn't like
  • Cost to replace a simple seal is outrageous
  • Customer support was a bit cold
#1123554
Reply to reviews
I purchased a whole top line Kitchen Aid package. I mailed my rebate forms in July. 3 months later I called to check the status and they have no record of me and told me there's nothing they can do. Why is this? Seems convinient that a large rebate was "lost". Possible...
Read more
1.0
I didn't like
  • Not getting my rebate
#1121822
Reply to reviews

Kitchenaid - Horrible

Kitchenaid
#1093628
Bought new French door fridge, from delivery no ice making and cold water. Service came numerous time but never got the right part number to fix. Both blame the others.
Comment
Show

Kitchenaid - Only thing worse than Whitlpool products is their servuce

Kitchenaid
#1091780
1.0
Details
4 year old $4000 refrigerator has been broken for over 2 months still no resolution from numerous calls and visits just want to argue about warranty and sell me an extended warranty. No tefrigerator or resolution after 2 months pathetic customer service ready to haul it to the dump and boycott their products for the rest of my life
Comment
Show
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website

Kitchenaid - Kitchen aid dishwasher

Kitchenaid
#1068587
The door design is terrible. the corners or the door are sharp and dangerous. My little boy and I we have been hurt 3 times already.
Comment
Show

Kitchenaid Dishwasher Review

Kitchenaid
#1024538
1.0
Details
Bought $8000 worth of kitchenaid appliances black stainless in Nov was just told by seller the range would not be here till end of May or June Factory delay WTF By the way the dishwasher went belly up once all ready. Boy did I buy the wrong brand Customer service is not the same as it used to be!
Comment
Show
Customer service
My dishwasher out for the 4th time in 2 years. It takes weeks to get someone to service it, and usually it's a 2 or 3 call effort. on the first call, the guy looks at it and says "I dont have the parts". On the second call, the right part (finally received after 10...
Read more
WP2008
WP2008

Thank you for your review. We are sorry to hear of your Dishwasher concerns. We would like to inquire further about your review with you. Please email us at NAR_Customer_Solut...

h.kitchener
h.kitchener

Dishwashers are cheap and it appears you bought a "lemon" as they say. When any appliance breaks and you cannot fix it yourself or for a reasonable amount of money it is wise ...

1.7
I didn't like
  • Multiple failures
  • Unreliable poorly made product
#1102557
Reply to reviews
When I moved in my house, I replaced all kitchen appliances with Kitchenaid thinking that it was the best brand and with great pride. After 4 years, I couldn't have been more disappointed with the dishwasher that breaks every few months. How can KitchenAid be allowed...
Read more
Anonymous
crshdavs13

I had a similar experience with KitchenAid. My dishwasher, which ran three times a week, died after 18 months. It was a total Rip-off. I couldn't get through to them on the...

WP2008
WP2008

Thank you for your review.We would like to inquire further about your review with you. Please email us at KitchenAid_Reviews@KitchenAid.com, with your name, phone number, stre...

1.4
#1100971
Reply to reviews
Electric oven range door glass exploded into a thousand pieces about 20-30 minutes after I turned it off. I was baking a pizza at 400 degrees for only 20 minutes. I cleaned it all up and I even cut my foot in the process. The outer glass is still intact and undamaged....
Read more
WP2008
WP2008

We would like to inquire further about your review with you. Please respond back to this email address, NAR_Customer_Solutions@KitchenAid.com, with your name, phone number, st...

#1092930
Reply to reviews
I asked around before buying my last dishwasher, hoping to find a brand and a model that would last for some time. Instead, I purchased a Kitchen Aid from Sears. It stopped working last weekend, so we called a Sears for repair. They were booking appointments more than...
Read more
WP2008
WP2008

We manufacture several different models with various features and accessories to provide appliances worldwide.We are constantly working to improve our appliances and our servi...

1.0
I didn't like
  • That the motor died 18 months after i purchased it
#1085188
Reply to reviews
Tiring of crummy dishwashers, we took the leap to a Kitchen Aid. I had one back in the 70's and it was fabulous. Not so anymore. Oh, it cleans well - sometimes ... Our Kitchen Aid dishwasher has failed, again. This will be at least the sixth incident requiring service....
Read more
WP2008
WP2008

We manufacture several different models with various features and accessories to provide appliances worldwide.We are constantly working to improve our appliances and our servi...

2.4
#1084662
Reply to reviews
This happened approximately 2 years ago. I had bought a new kitchen aid refrigerator with ice through the door that I paid about 1600 dollars for from Brandsmart usa. The electronics went bad and they wanted to charge me 800 dollars to fix and there was no guarantee...
Read more
I liked
  • Past performence
  • Look of the appliance
  • Having a product that i grew up with and fely confident with
I didn't like
  • Breaking down in four years and costing me for a temporary one
  • Longivity
#1084504
Reply to reviews

Contact Kitchenaid

Mailing Address:
KitchenAid
For large appliences, to correspondence team 553 Benson Road, Benson Harbor, MI, 49022
For housewares, to customer sutisfaction center, PO box 218, St. Joseph, MI, 49085
Phone:
(800) 422-1230
More

Kitchenaid Products and Services

All Kitchenaid Products
I purchased all new appliances for my kitchen last July. The built in oven has never worked. Customer service has been lousy. The oven locks up every time I use the self clean option. It cooks very unevenly The tops burn while the bottoms are not cooked. Customer...
Read more
WP2008
WP2008

Hello, We apologize about the frustration you have experienced with your oven. If you still need assistance, please provide your name, the name of the site you were contacted ...

2.5
I liked
  • Looks
I didn't like
  • Product and service
#1082855
Reply to reviews