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KitchenAid

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KitchenAid has been on the market for several decades so far. KitchenAid is a home appliance brand operated by Whirlpool Corporation. The company was incorporated in 1919 by The Hobart Corporation. Each unit is still assembled by hand in Greenville, Ohio, where the corporate office of the company is based. The mixer is one of the only consumer appliances trademarked specifically for its unique shape.

KitchenAid was acquired by Whirlpool Corporation in 1986. KitchenAid also has a line of branded cookware, but this is manufactured by Meyer Corporation. From commercial grade cook tops and wine cellars to stand mixers and an impressive assortment of cookware, bake ware and accessories, the company offers almost every culinary essential a person may need.
Please try to contact KitchenAid Customer Service directly prior to posting any complaints on this site.

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KitchenAid Complaints & Reviews

KitchenAid Reviews

Asievert...
Do not buy KitchenAid cooktops. They are way too fragile and hard to maintain
5.0 For large appliences, to correspondence team 553 Benson Road, Benson Harbor, MI, 49022 For housewares, to customer sutisfaction centerPO box 218, St. Joseph, MI, 49085 1-800-422-1230, 1-800-541-6390 http://www.kitchenaid.com/flash.cmd?/#/page/customer-service-contact/

Within two weeks of installing an expensive KitchenAid ceramic cooktop we started to get small scratches. The glass cooktop needs constant cleaning and scrubbing to keep it lookin...

#316002
May 01, 2012
64

Jp1969
KitchenAid customer service complaint
5.0 For large appliences, to correspondence team 553 Benson Road, Benson Harbor, MI, 49022 For housewares, to customer sutisfaction centerPO box 218, St. Joseph, MI, 49085 1-800-422-1230, 1-800-541-6390 http://www.kitchenaid.com/flash.cmd?/#/page/customer-service-contact/

I called KitchenAid on my hand mixer, which just quit working. It was an 5 speed Ultra Power Plus mixer that was not inexpensive. Although it is an 'older' model and 'out of warr...

#311940
Apr 13, 2012
143

Dinkus
KitchenAid - Kitchen Aid trash compactor...in 2008 actuator cost 6.99..in 2012 cost 30.42 WTF?
5.0 For large appliences, to correspondence team 553 Benson Road, Benson Harbor, MI, 49022 For housewares, to customer sutisfaction centerPO box 218, St. Joseph, MI, 49085 1-800-422-1230, 1-800-541-6390 http://www.kitchenaid.com/flash.cmd?/#/page/customer-service-contact/

This is the third actuator I have had to replace on my kitchen aid compactor.....the unit was bought in 2007....in 2008 the cost for a new one was 6.99.....now in 2012 the cost is ...

#311733
Apr 12, 2012
107

Finghers
KitchenAid dishwasher problems
5.0 For large appliences, to correspondence team 553 Benson Road, Benson Harbor, MI, 49022 For housewares, to customer sutisfaction centerPO box 218, St. Joseph, MI, 49085 1-800-422-1230, 1-800-541-6390 http://www.kitchenaid.com/flash.cmd?/#/page/customer-service-contact/

I purchased a Kitchenaid dishwasher in 2008. In 2011 I had to replace the motor, and the control panel, and the soap dispenser did not open. The motor and control panel were cover...

#311391
Apr 11, 2012
117

Anonymous
KitchenAid Customer Service is non-existant.
5.0 For large appliences, to correspondence team 553 Benson Road, Benson Harbor, MI, 49022 For housewares, to customer sutisfaction centerPO box 218, St. Joseph, MI, 49085 1-800-422-1230, 1-800-541-6390 http://www.kitchenaid.com/flash.cmd?/#/page/customer-service-contact/

They have all the latest technology, i.e live chat, but the poor rep must sit on her hands! I have a stand mixer on which the switch has broken for the second time. You don't...

#309688
Apr 03, 2012
134

Anonymous
KitchenAid - FLAWED DESIGN ON GLASS COOKTOPS
5.0 For large appliences, to correspondence team 553 Benson Road, Benson Harbor, MI, 49022 For housewares, to customer sutisfaction centerPO box 218, St. Joseph, MI, 49085 1-800-422-1230, 1-800-541-6390 http://www.kitchenaid.com/flash.cmd?/#/page/customer-service-contact/

In 1999 I bought a beautiful black glass cooktop by kitchenaid. I loved it and never had a moments trouble with it the 12 years we were in that home. We recently bought a new one-...

#309250
Apr 01, 2012
139

Anonymous
KitchenAid - Kitchen Aid flawed dishwashers and service contracts
5.0 For large appliences, to correspondence team 553 Benson Road, Benson Harbor, MI, 49022 For housewares, to customer sutisfaction centerPO box 218, St. Joseph, MI, 49085 1-800-422-1230, 1-800-541-6390 http://www.kitchenaid.com/flash.cmd?/#/page/customer-service-contact/

I purchased a new dishwasher and it stopped working shortly after i bought it,The control panels are flawed and they stop working and need to be replaced at the consumers expense i...

#308575
Mar 29, 2012
154

Anonymous
KitchenAid - Kitchen Aid Self Cleaning Ranges
5.0 For large appliences, to correspondence team 553 Benson Road, Benson Harbor, MI, 49022 For housewares, to customer sutisfaction centerPO box 218, St. Joseph, MI, 49085 1-800-422-1230, 1-800-541-6390 http://www.kitchenaid.com/flash.cmd?/#/page/customer-service-contact/

I live in a condo complex where to this date we have eight units in which the TD thermostat has blown and owners had to get a repairman out and pay for repairs out of their pocket....

#304652
Mar 14, 2012
174

Patricia...
KitchenAid - Kitchen Aid Blender - no parts available
5.0 For large appliences, to correspondence team 553 Benson Road, Benson Harbor, MI, 49022 For housewares, to customer sutisfaction centerPO box 218, St. Joseph, MI, 49085 1-800-422-1230, 1-800-541-6390 http://www.kitchenaid.com/flash.cmd?/#/page/customer-service-contact/

I purchased an expensive Kitchen Aid blender through QVC, relying on the reputation of the company for durable & long lasting products. i used it infrequently, and when i used it ...

#304214
Mar 12, 2012
188

Sd77
KitchenAid - Kitchen Aid Appliances
5.0 For large appliences, to correspondence team 553 Benson Road, Benson Harbor, MI, 49022 For housewares, to customer sutisfaction centerPO box 218, St. Joseph, MI, 49085 1-800-422-1230, 1-800-541-6390 http://www.kitchenaid.com/flash.cmd?/#/page/customer-service-contact/

DO NOT PURCHASE KITCHEN AID APPLIANCES. My appliances are six years old and according to Kitchen Aid, they should work for up to ten years. My refrigerator lasted three years bec...

#301141
Feb 29, 2012
253

Anonymous
KitchenAid - Kitchen Aid Appliances
5.0 For large appliences, to correspondence team 553 Benson Road, Benson Harbor, MI, 49022 For housewares, to customer sutisfaction centerPO box 218, St. Joseph, MI, 49085 1-800-422-1230, 1-800-541-6390 http://www.kitchenaid.com/flash.cmd?/#/page/customer-service-contact/

I highly suggest to anyone purchasing large kitchen appliances, DO NOT purchase Kitchen Aid appliances. My appliances are six years old. Two years ago, my Kitchen Aid refrigerato...

#301111
Feb 29, 2012
190

Sherryn ...
Glass in oven exploded, KitchenAid said "glass breaks"
5.0 For large appliences, to correspondence team 553 Benson Road, Benson Harbor, MI, 49022 For housewares, to customer sutisfaction centerPO box 218, St. Joseph, MI, 49085 1-800-422-1230, 1-800-541-6390 http://www.kitchenaid.com/flash.cmd?/#/page/customer-service-contact/

The glass on the inside of our 2 week old Kitchenaid oven exploded after 20 minutes at 500 degrees. Kitchen Aids response was "glass breaks". We had replaced a 12 year old Kitche...

#300828
Feb 28, 2012
292

Dittymau
KitchenAid Self Clean issues
5.0 For large appliences, to correspondence team 553 Benson Road, Benson Harbor, MI, 49022 For housewares, to customer sutisfaction centerPO box 218, St. Joseph, MI, 49085 1-800-422-1230, 1-800-541-6390 http://www.kitchenaid.com/flash.cmd?/#/page/customer-service-contact/

I went to use the self clean feature fore the first time on my EXPENSIVE dual fuel gas/electric KitchenAid oven/range and it just stopped and the door remained locked. I Google "ki...

#300577
Feb 27, 2012
205

Anonymous
KitchenAid - Pissed consumer
5.0 For large appliences, to correspondence team 553 Benson Road, Benson Harbor, MI, 49022 For housewares, to customer sutisfaction centerPO box 218, St. Joseph, MI, 49085 1-800-422-1230, 1-800-541-6390 http://www.kitchenaid.com/flash.cmd?/#/page/customer-service-contact/

Not the first time..but the LAST time I will EVER buy a KITCHENAID product: Theie manual can openers are not worth s..t. Buy the cheapest hand held which will last much longer and ...

#300263
Feb 26, 2012
195

Anonymous
KitchenAid - Kitchen aide microwave
5.0 For large appliences, to correspondence team 553 Benson Road, Benson Harbor, MI, 49022 For housewares, to customer sutisfaction centerPO box 218, St. Joseph, MI, 49085 1-800-422-1230, 1-800-541-6390 http://www.kitchenaid.com/flash.cmd?/#/page/customer-service-contact/

KA has no over the phone tech support. They take your money for parts but will not tell how to install parts. A legal problem they say. I am trying to install a replacement ligh...

#298501
Feb 19, 2012
177

Anonymous
KitchenAid Crap
5.0 For large appliences, to correspondence team 553 Benson Road, Benson Harbor, MI, 49022 For housewares, to customer sutisfaction centerPO box 218, St. Joseph, MI, 49085 1-800-422-1230, 1-800-541-6390 http://www.kitchenaid.com/flash.cmd?/#/page/customer-service-contact/

I bought a Kitchenaid fridge, electric range with glasscooktop, built-in microwave and dishwasher in2007. As of 2/14/12 only the dishwasher works as advertised. T...

#298095
Feb 17, 2012
222

Jimbo2468
KitchenAid - Whirlpool/ Kitchen Aid all the same junk
5.0 For large appliences, to correspondence team 553 Benson Road, Benson Harbor, MI, 49022 For housewares, to customer sutisfaction centerPO box 218, St. Joseph, MI, 49085 1-800-422-1230, 1-800-541-6390 http://www.kitchenaid.com/flash.cmd?/#/page/customer-service-contact/

I have a high end Kitchen Aid dishwasher that slowly went down hill. Wouldn't clean good a little water in remained in the tub from the last wash, then increased to more water...

#294654
Feb 05, 2012
262

Limey
KitchenAid Appliances - Really are Junk
5.0 For large appliences, to correspondence team 553 Benson Road, Benson Harbor, MI, 49022 For housewares, to customer sutisfaction centerPO box 218, St. Joseph, MI, 49085 1-800-422-1230, 1-800-541-6390 http://www.kitchenaid.com/flash.cmd?/#/page/customer-service-contact/

Like a lot of others here, we "upgraded" all our kitchen appliances to KitchenAid at a cost of over $4,000! We have not even had them for a year. We are extremely disappointed in...

#291781
Jan 25, 2012
375

Hands th...
KitchenAid - The Worst in Appliances and Customer Service
5.0 For large appliences, to correspondence team 553 Benson Road, Benson Harbor, MI, 49022 For housewares, to customer sutisfaction centerPO box 218, St. Joseph, MI, 49085 1-800-422-1230, 1-800-541-6390 http://www.kitchenaid.com/flash.cmd?/#/page/customer-service-contact/

We ordered a high end range in October 2005 - we were told 2 weeks - Never actually got the range until March 2006 - when it was delivered the side was totally smashed in! (wonder ...

#289676
Jan 17, 2012
311

Anonymous
KitchenAid - Kitchen aid garbage
5.0 For large appliences, to correspondence team 553 Benson Road, Benson Harbor, MI, 49022 For housewares, to customer sutisfaction centerPO box 218, St. Joseph, MI, 49085 1-800-422-1230, 1-800-541-6390 http://www.kitchenaid.com/flash.cmd?/#/page/customer-service-contact/

Bought an expensive gas range and have had multiple problems,in 5 years, a real money pit.this last time, there "factory authorized repair service" came out, overcharged for...

#288912
Jan 13, 2012
277

ArtSmart...
KitchenAid - substandard Range, does not care about Customers!
5.0 For large appliences, to correspondence team 553 Benson Road, Benson Harbor, MI, 49022 For housewares, to customer sutisfaction centerPO box 218, St. Joseph, MI, 49085 1-800-422-1230, 1-800-541-6390 http://www.kitchenaid.com/flash.cmd?/#/page/customer-service-contact/

Moved into a home with a KitchenAid Range. It looks new, but in fact is 11 years old. The Range is a glass top, electric range with an electronic touchpad, Model # KESC300HWH5.. ...

#287668
Jan 09, 2012
326

Melislarge
KitchenAid does not honor their warranties! Customer Service FAIL!!!
5.0 For large appliences, to correspondence team 553 Benson Road, Benson Harbor, MI, 49022 For housewares, to customer sutisfaction centerPO box 218, St. Joseph, MI, 49085 1-800-422-1230, 1-800-541-6390 http://www.kitchenaid.com/flash.cmd?/#/page/customer-service-contact/

I purchased all new KitchenAid Architect/Superba appliances in late September 2011 for my new home. Included in the purchase was a Dual Fuel Double Oven. The upper oven is approxim...

#284849
Dec 29, 2011
401

Catergal
VERY COMMON problem with KitchenAid
5.0 For large appliences, to correspondence team 553 Benson Road, Benson Harbor, MI, 49022 For housewares, to customer sutisfaction centerPO box 218, St. Joseph, MI, 49085 1-800-422-1230, 1-800-541-6390 http://www.kitchenaid.com/flash.cmd?/#/page/customer-service-contact/

I have posted before with this same issue and CONTINUE to read OVER and OVER and OVER! AGAIN how MANY, MANY, MANY! consumers have the SAME issue with their Kitchenaid oven and not ...

#282714
Dec 20, 2011
562

Anonymous
KitchenAid oven
5.0 For large appliences, to correspondence team 553 Benson Road, Benson Harbor, MI, 49022 For housewares, to customer sutisfaction centerPO box 218, St. Joseph, MI, 49085 1-800-422-1230, 1-800-541-6390 http://www.kitchenaid.com/flash.cmd?/#/page/customer-service-contact/

After using the self clean cycle on kitchen aid stove which is relatively new, 3years old. about 1 hour into cleaning cycle the stove shut off, locked up and lost the whole digital...

#281202
Dec 13, 2011
417

Anonymous
KitchenAid e Coffeemaker - Junk
5.0 For large appliences, to correspondence team 553 Benson Road, Benson Harbor, MI, 49022 For housewares, to customer sutisfaction centerPO box 218, St. Joseph, MI, 49085 1-800-422-1230, 1-800-541-6390 http://www.kitchenaid.com/flash.cmd?/#/page/customer-service-contact/

Thank goodness we bought our KitchenAide coffeemaker at Kohl's, as they will take an appliance back without question. The first coffeemaker we bought did not even work right ou...

#279643
Dec 06, 2011
460

Anonymous
Awful KitchenAid Appliances
5.0 For large appliences, to correspondence team 553 Benson Road, Benson Harbor, MI, 49022 For housewares, to customer sutisfaction centerPO box 218, St. Joseph, MI, 49085 1-800-422-1230, 1-800-541-6390 http://www.kitchenaid.com/flash.cmd?/#/page/customer-service-contact/

We built a new house in 2005, using all Kitchenaid appliances. In the past 6 years, we have had to spend a lot of money 1.f replacing the hood motor on the fan2. rep...

#279461
Dec 05, 2011
397

Bmacclain
Complaint regarding KitchenAid range self-cleaning function
5.0 For large appliences, to correspondence team 553 Benson Road, Benson Harbor, MI, 49022 For housewares, to customer sutisfaction centerPO box 218, St. Joseph, MI, 49085 1-800-422-1230, 1-800-541-6390 http://www.kitchenaid.com/flash.cmd?/#/page/customer-service-contact/

I purchased an Architect II series gas range in July 2009. The range is in a home that is inhabited only part time, and has not been used much. In fact, it has probably been used a...

#276606
Nov 22, 2011
544

Anonymous
Don't Buy KitchenAid ExactsliceTM 13-cup Food Processor
5.0 For large appliences, to correspondence team 553 Benson Road, Benson Harbor, MI, 49022 For housewares, to customer sutisfaction centerPO box 218, St. Joseph, MI, 49085 1-800-422-1230, 1-800-541-6390 http://www.kitchenaid.com/flash.cmd?/#/page/customer-service-contact/

I was gifted with a KitchenAid Food Processor to assist me in chopping functions. It's the new line (ExactsliceTM 13-cup Food Processor). During the unpacking stage, I noticed ...

#276214
Nov 20, 2011
863

Anonymous
KitchenAid Refrigerator failure
5.0 For large appliences, to correspondence team 553 Benson Road, Benson Harbor, MI, 49022 For housewares, to customer sutisfaction centerPO box 218, St. Joseph, MI, 49085 1-800-422-1230, 1-800-541-6390 http://www.kitchenaid.com/flash.cmd?/#/page/customer-service-contact/

We bought what we thought was a high quality fridge. Three years and 1 month after purchase the compressor and condenser failed. We called the Bay where we got the unit and were re...

#276007
Nov 19, 2011
527

Studearch
Don't buy KitchenAid - poorly made, high repair cost
5.0 For large appliences, to correspondence team 553 Benson Road, Benson Harbor, MI, 49022 For housewares, to customer sutisfaction centerPO box 218, St. Joseph, MI, 49085 1-800-422-1230, 1-800-541-6390 http://www.kitchenaid.com/flash.cmd?/#/page/customer-service-contact/

We remodeled our kitchen in 2006. We purchased a Kitchenaid refrigerator, dishwasher, gas oven/cook top ad microwave/vent hood. Since then every product has broken! Today, I had a ...

#274140
Nov 10, 2011
535
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